Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Kathryn Littler Adamson

Feefo-verifisert

BL5 2HA

1 year ago

Hva Kathryn Littler Adamson sa om Secure Trust Bank:

Secure and Trustworthy

Easy to follow instructions for setting up a bond. Clear factsheets and FAQs about products. Quick to respond to any queries. Process for transfer of money back to nominated account simple and...

Les mer

Daisy

Secure Trust Bank

1 year ago

Hello Allison, We are happy to hear that you have had a great experience so far! Thank you for taking the time to leave a review. Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Fast and Trouble-Free

All the information I needed was on the website. The actual transaction could not have been easier.

Louise

Secure Trust Bank

1 year ago

Hello, This is wonderful to hear. Thank you for your 5 Star review! Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Poor customer relations lost my custom

Existing customer, tried opening a new savings account online and function didn’t work, called customer and they were no help at all. Complained and because their IT could not replicate my problem...

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Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectations. Unfortunately, as your name is not visible here, we are unable to contact you. If your enquiry is with our Customer Resolution Team they will be in contact with you. If you need any assistance regarding your account or to discuss this mater further, please give us a call on 03451 117 092. We appreciate your feedback, this is regularly reviewed by our senior management team to help us improve our products and services. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Very good communication and efficient service

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your comments. We are delighted that you are happy with the service you have received. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Good service.

Lori was very patient with me and helped me go through logging into my account. I was very pleased with the service l received from her.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for you review. We are pleased you are happy with the service you have received and your comments have been passed onto the advisor who assisted you. Kind regards, Louise

Valerie Perks

Feefo-verifisert

Staffs

1 year ago

Hva Valerie Perks sa om Secure Trust Bank:

Opening a savings a/c

Easy to apply, very straightforward

Louise

Secure Trust Bank

1 year ago

Hello Valerie, We are delighted that you have found saving with us easy and straightforward. Thank you for your review. Kind regards, Louise

Stephanie Tailby

Feefo-verifisert

Bristol

1 year ago

Hva Stephanie Tailby sa om Secure Trust Bank:

Truly excellent customer service. Thank you Secure Trust Bank staff!

Louise

Secure Trust Bank

1 year ago

Hello Stephanie, It is great to hear you are happy with the service you have received. Thank you for your comments. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Secure Bank

Professional and prompt

Louise

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for your review. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Kevin S

Feefo-verifisert

n/a

1 year ago

Hva Kevin S sa om Secure Trust Bank:

Good

A good score, a good web page, etc.

Daisy

Secure Trust Bank

1 year ago

Hello Kevin, We are pleased to hear this! Thank you for your review. Kind regards, Daisy

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Secure Trust Bank-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?