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Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

David Aranaz

Feefo-verifisert

Maidenhead

1 year ago

Hva David Aranaz sa om Secure Trust Bank:

App does not allow transfer of funds

Your call centre staff were very helpful, but your app is very cumbersome. I had a matured bond, and set up a new one year bond. The app would not let me transfer money from matured bond to new one !...

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Louise

Secure Trust Bank

1 year ago

Hello David, Thank you for your review. We are sorry to hear that Secure Trust Bank has not met your expectations. When closing an account, at present this can only be done via the main internet banking site and not via the mobile app. We appreciate your feedback, please be rest assured that we are constantly looking at better ways of using technology to improve our customer experience. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Safe and Secure

First class and esy to open new accounts

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Happy customer

Polite,concise information

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are happy with the service we have provided! Thank you for taking the time to leave your review! Kind regards, Sophie

David Collinge

Feefo-verifisert

Glossop

1 year ago

Hva David Collinge sa om Secure Trust Bank:

1st Rate Outfit

Excellent service from start to finish. Very helpful when we contacted yourself for instruction.

Sophie

Secure Trust Bank

1 year ago

Hi David, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Efficient and Helpful

They were extremely efficient, kind and patient. It’s easy to use and one doesn’t feel stressed after using it. Thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! We are pleased you had a stress free experience! Thank you for taking the time to leave your review, Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Telephone contact a few times has been relatively quick and the advisers knowledgeable. The only issue was that for a maturing account the reinvestment options did not show all available accounts, so...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear that had a good experience with us, Thank you for taking the time to leave your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

My first experience

This was my first experience of a sole internet bank. I found the security checks easy to navigate and documents and statements quickly downloadable.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you found setting up easy, Thank you for taking the time to leave your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for taking the time to leave your 4 star review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

No 2fa in 2025?

Great online service and savings rates but a bit troubled by lack of 2fa

Louise

Secure Trust Bank

1 year ago

Hello, Thank you or your review. We can confirm that we do use 2 factor authentication. Unfortunately, as your name is not visible here, we are unable to contact you. If you would like to discuss your account or this review further, please contact us on 0345 111 7092. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

Decent no worries

Easy to use Web site and informative

Sophie

Secure Trust Bank

1 year ago

Hi, we are pleased to hear you find it easy to access our website! Thank you for taking the time to leave your review! Kind regards, Sophie

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?