Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Good app and solid service

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are happy with the service we have provided! Thank you for taking the time to leave your review! Kind regards, Sophie

Barry Thompson

Feefo-verifisert

Doncaster

1 year ago

Hva Barry Thompson sa om Secure Trust Bank:

Was very helpful in opening my new ISA and saving accounts.

Very helpful when I phoned about my account. Patient, polite and caring. Gave me all the information asked for. 1st class service 👌 Thank You.

Sophie

Secure Trust Bank

1 year ago

Hi Barry, We are pleased to hear you are satisfied with the service we have provided. Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Help supplied

Rang to ask a question, call was answered quickly and the answer was easy to understand

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we have provided! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Inability to link with a second Bank Account

I tried several times to link a second bank account to my account - using the exact format of my name ion the Santander account involved I can’t remember exactly how it was put, but yoy were u...

Les mer

Sophie

Secure Trust Bank

1 year ago

Hi, I'm sorry to hear you have had trouble with updating your nominated account, Unfortunately in some cases bank statements are required to verify a new nominated account this is just for security. For any more information or support with your account, our help line is open Monday- Friday between 9-5 and Saturday 9-1. We would be more than happy to assist you on 0345 111 7092 Thank you for taking the time to leave your review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

All satisfactory.

No issues all as expected, on line made it easy. All sat

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

My fixed rate savings account was efficient and the app was easy to use. Thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you find our app easy to use! Thank you for taking the time to leave you positive feedback! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Account matured

Very straightforward, easy to follow instructions. My account had matured and I was anxious about what to do next, but the extremely user friendly, simple and quick instructions made it easy for me.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your Positive feedback! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Open a savings bond on line with ease

Very easy to open a savings bond. So easy I was worried it could be a scam. But soon received an email with telephone number and bond details

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you have been able to open your account with ease! Thank you for taking the time to leave your review! Kind regards, Sophie

Susan Binns

Feefo-verifisert

Ivybridge

1 year ago

Hva Susan Binns sa om Secure Trust Bank:

Simple to use app means dealing with my accounts is very easy

Sophie

Secure Trust Bank

1 year ago

Hi Susan, This is great to hear! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Louise

Feefo-verifisert

BOGNOR REGIS

1 year ago

Hva Louise sa om Secure Trust Bank:

Helpful, polite and efficient service.

Efficient, straight forward resolution to the problem of being locked out of online banking. A very helpful and respectful member of staff. Thank you very much.

Sophie

Secure Trust Bank

1 year ago

Hi Claire, We are pleased to hear you are happy with our service and where able to help you get back onto internet banking! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?