Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent product (wish they had better interest rates)

Generally a good service, it's easy to operate and do your finances. The app is also straight forward and clean interface - honestly, a very good branch/products over all. The path to CLOSE your...

Les mer

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your feedback! We are pleased to hear you are satisfied with us as a bank! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

All worked well

I experienced no problems.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for your review! kind regards, Sophie

David Hawkins

Feefo-verifisert

Birmingham

1 year ago

Hva David Hawkins sa om Secure Trust Bank:

Easy

Easy fast professional

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we provide Thank you for your review! Kind regards, Sophie

David Clark

Feefo-verifisert

1 year ago

Hva David Clark sa om Secure Trust Bank:

ISA Maturity Request not followed.

I asked you to transfer whole of my matured isa account ( including interest ) into a new isa account. Unfortunately, the accrued interest was paid into my NatWest account.

Louise

Secure Trust Bank

1 year ago

Hello David, Thank you for your review. We have tried to contact you today, but unfortunately been unable to reach you. If your maturing ISA Account was set to have interest paid away then this would then have been actioned on maturity and interest would have been sent to your nominated account. If you do need any assistance with regards to your account please contact our customer service team on 03451 117 092 who will be happy to assist. Kind regards, Louise

Pålitelig kunde

Feefo-verifisert

1 year ago

A Supportive Experience.

It was first class. A very patient man assisted me, nothing was too much trouble and talked me through what I had to do ,many thanks again .

Sophie

Secure Trust Bank

1 year ago

Hi, we are pleased to hear you are satisfied with the service you received! Thank you for your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

1 yr notice savings account

Easy to set up & operate savings account. Customer service easy to contact if required. Advised of impending maturity in plenty of time. No problems, just deposit money and wait for maturity which...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we provide! Thank you for your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Better then most accounts

Its good but takes too long to get to paying out and rates are on the low side of good

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your feedback! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Opening new account

Completed forms online to open an easy access account. This took an inordinately long time, two weeks in fact. The hold up was eventually resolved by a very helpful customer service rep. A big thank...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are sorry to hear you had some trouble with the application, We are glad one of our agents was able to support you! Thank you for your review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thankyou for your 5 star review! Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thankyou for your 5 star review! Kind regards, Sophie

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?