Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Sarah Cooper

Feefo-verifisert

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Pålitelig kunde

Feefo-verifisert

1 year ago

ISA Review

The staff at Secure Trust were very good at guiding me through the process of transferring my ISA from an existing Secure Trust product to their current 1 yr fixed rate ISA. This was just as well as...

Les mer

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased that you have found our customer service team to be helpful and resolved your query. I can confirm that your feedback will be passed onto the relevant department. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

ISA products are good but transfer process was not good

The products offered are good but the process to transfer a maturing ISA was not good. The new ISA form would not accept my ISA details and I had to phone twice. I was told ‘it’s a glitch’ and to...

Les mer

Lucie

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that you ran into some difficulties with your ISA application. Thank you for your feedback, this will be passed on to the relevant department to help us improve our products and services. Kind regards, Lucie

SALLY

Feefo-verifisert

London

1 year ago

Hva SALLY sa om Secure Trust Bank:

very easy new ISA opening account

wanted to open new ISA account and move my matured ISA to it. very easy, simple quick to do. so very happy and good rate.

Daisy

Secure Trust Bank

1 year ago

Hello Sally, We are glad to hear that you are happy. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Great

Customer service was great.

Daisy

Secure Trust Bank

1 year ago

Hello, It is great to hear that you are happy with the service we provide. Thank you for your review! Kind regards, Daisy

SARAH Bird

Feefo-verifisert

1 year ago

Hva SARAH Bird sa om Secure Trust Bank:

Easy to deal with and good communication

Daisy

Secure Trust Bank

1 year ago

Hello Sarah, We are pleased to hear this. Thank you for taking the time to leave a review. Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Great Interest Rate

Great Interest Rate The only annoying thing is when you have a Joint Account you needs both parties to a.uthorise a withdrawal. That isn't the case with most other banks.

Daisy

Secure Trust Bank

1 year ago

Hello, We are glad to hear that you think our interest rates are competitive. We will pass your feedback onto the relevant department. Kind regards, Daisy

Raymond Foster

Feefo-verifisert

Luton

1 year ago

Hva Raymond Foster sa om Secure Trust Bank:

Excellent and very good to achieve

Daisy

Secure Trust Bank

1 year ago

Hello Raymond, This is great to hear. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Good customer service

Excellent customer service. Easy online access and good interest rate at the time of opening although I moved my money when better rates were available elsewhere.

Daisy

Secure Trust Bank

1 year ago

Hello, It is great to hear that you are happy with the service we provide and think our interest rates are competitive. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Staff on phone gave me a lot of their time to help. Very patient! Also got through to someone very quickly

Daisy

Secure Trust Bank

1 year ago

Hello, We really appreciate your feedback, it is great to hear that you are happy with the service we provide! Kind regards, Daisy

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Secure Trust Bank-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?