Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

You have to chase them.

Took a long time to open account. I had to chase the opening. Had to give details three times and go through security twice. Posted my council tax bill and never received it back. Very poor...

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Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectations and your application took longer than accepted. Unfortunately, as your name isn't visible here, we are unable to contact you. We appreciate all feedback, and this will be passed on to the relevant department to help us improve our services and products. If you need any further assistance regarding your account, please give us a call on 03451 117 092. Kind regards, Louise

Lee Millard

Feefo-verifisert

Solihull

1 year ago

Hva Lee Millard sa om Secure Trust Bank:

Opening a new account with a better rate.

Seamless, quick and easy, just odd that you have a variable rate account but have to open a new one to get the current rate.

Daisy

Secure Trust Bank

1 year ago

Hello Lee, Thank you for your review. We appreciate the feedback! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Moving funds

Very easy to transfer money to a new fixed term bond account. I could Instantly see the transferred funds.

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased to hear that you had an easy transferring experience. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Service was good and very straight forward. Would definitely consider using again in the future.

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased to hear this. Thank you for your review! Kind regards, Daisy

Pålitelig kunde

Feefo-verifisert

1 year ago

Good rate of interest and easy online process.

We chose Secure Trust Bank because it offered good rates of interest on fixed term savings bonds. It was easy to open an account online and transferring money in was straightforward. Excellent, so...

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Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are pleased you chose to open an account with us and found it easy to do so, its great to hear you think our rates are good. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Easy access to my accounts

It's quick and easy to get onto my account. I use the biometric login process which takes all the hassle away, especially when it's just a quick check of things. This time I was setting up my 2025...

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Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are pleased to hear you find it quick and easy to use our mobile app. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Very happy with STB

Very easy to open and manage accounts. Great rates of interest. There’s always the phone line if you need to talk to someone. Very happy.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are delighted to hear you have had a good experience with us and found it easy to set up an account. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Happy to save with Secure Trust.

Fairly easy as an existing customer to open a replacement easy access account, which had a better interest rate than the existing account. With Secure Trust, I really like the clear message as to...

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Feefo-verifisert

1 year ago

Hva CN sa om Secure Trust Bank:

Everything handled very professionally giving us confidence as a new client - thank you

Sophie

Secure Trust Bank

1 year ago

Hi Christopher, Thank you for your 5 star review! We are glad to hear you had a good experience with us. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Five-star service

Prompt and efficient at all times thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are delighted to hear you have had a efficient experience with us. Kind regards, Sophie

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?