I asked the question to the sales person I delt with " What are you charges or additions to the loan amount" the response was "You don't pay any cost. We make our commission off the loan provider"....
Les alle
Savvy Finance - Phil
Savvy
9 years ago
I have seen your review and this matter has not been brought to my attention. We don't appear to have been contacted about this. Can you please make contact with me to discuss the circumstances?Regards Bill T billt@savvy.com.au
I was told that the finance company had not sent the forms to you guys and that was the hold up but when i rang the finance company they told me that they had sent the forms 3 days earlier and the...
Les alle
Savvy Finance
Savvy
9 years ago
Hi Annette , thanks for taking the time to comment about your recent experience with us.We’d appreciate if you can let us know further because the loan documents were sent directly from the lender in your case. From time to time delays can occur and we apologise if this was the case in your situation.
If you would like to discuss this further, please feel free to make contact with your consultant Alastair on 02 9099 0774.
Pålitelig kunde
9 years ago
The lender only sent the forms directly to me after i called them to find out what the hold up was and they had already sent the forms to you guys. Yet when i had asked that morning i was told that the forms had not been sent by the lender yet
Savvy Finance - Phil
Savvy
9 years ago
Your feedback has been acknowledged and acted upon so this problem doesn't occur again. Thanks for bringing it to our attention.
Regards Phil G
0
Del
TC
Trusted Customer
Victoria
9 years ago
Kjøpsdato: 05/04/2016
Hva Trusted Customer sa om Savvy:
Ben hosking was an excellent broker who went above and beyond to help me secure my loan very easy to deal with and response time was amazing !
I was very pleased with Savvy finance's services!! they were very professional and customer service was great i'd definitely recommend and use them again
Many Thanks
Ian Davidson
0
Del
Pålitelig kunde
9 years ago
Kjøpsdato: 30/03/2016
Quite an easy process though spent a little time chasing up SAVVY points of contact
Savvy Finance
Savvy
9 years ago
Hi Frank, thanks for sending us your feedback and we'll make sure you have a better experience with your next finance. Happy driving.
All was good except for the sales person who was not responsive when I left messages on his mobile & emails. When we first started to communicate to discuss what services I would like he was very...
Les alle
Phil Goedecke
Savvy
9 years ago
Thanks for your feedback. We try and provide the best possible customer service at Savvy so I am sorry your expectations were not met. I hope next time you have a need for finance you will consider us once again. Your comments are useful in that it helps us to identify areas where we need to improve. Thanks again for taking the time to let us know.
0
Del
Pålitelig kunde
9 years ago
Kjøpsdato: 01/04/2016
Very good service, process was quick and straightforward
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services and save our customers money by harnessing the power of the internet, the latest technology and delivering outcomes using superior buying power. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Savvy is Australia’s leading and fastest growing online financial services company. We provide low interest car loans, truck loans, boat finance, equipment finance, home loans and insurance services and save our customers money by harnessing the power of the internet, the latest technology and delivering outcomes using superior buying power. We are Australia’s online hub for finance savvy customers who want nothing less than the best car finance deal.