Thank you for your kind words! We're glad to hear everything went smoothly with your order. If you ever need anything else, we're here to help!
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Del
AG
Amanda George
Feefo-verifisert
Honiton, Devon
1 year ago
Hva Amanda George sa om Salonwear Direct:
Excellent service, I needed to update my address due to computer adding my previous address and me not realising straight away. I emailed and the team swifty changed everything including the billing...
Les mer
Malek
Salonwear Direct
1 year ago
Thank you for your kind words! We’re glad our team could assist you promptly with your address update. If you need anything else, feel free to reach out.
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very happy with my purchase from salonwear
Excellent service received package when they said highly recommend.
Malek
Salonwear Direct
1 year ago
Thank you so much for your kind words!
We're delighted to hear that you're happy with your purchase and that you received excellent service. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to reach out.
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very foggy to send back as they don't switch for the correct size. They don't give full refunds and you have to pay to send faulty items back.
Malek
Salonwear Direct
1 year ago
Thank you for your feedback.
We're sorry to hear about your experience. We strive to make our return process as smooth as possible, and we apologize if it wasn't clear. For faulty items, we cover the return shipping costs, and full refunds are issued where applicable. We have now refunded the entire order.
Please reach out to our customer service team if you have any further concerns. Your satisfaction is important to us, and we want to make things right!
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Del
NK
Natalia Konieczny
Feefo-verifisert
1 year ago
Hva Natalia Konieczny sa om Salonwear Direct:
Recommend
Very good
Malek
Salonwear Direct
1 year ago
Thank you for the recommendation! We’re delighted to hear you’re pleased with your experience!
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Fast delivery also emailed about my order and they were quick to reply!
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback - glad to see you are happy with the tunic.
The Customer Services Team
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Have to pay for delivery and if I was to return charge for that too
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback - sorry you were not happy about the return charge.
The Customer Services Team
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Quick delivery but I returned them 12 days ago and still no refund, not seeming to get much help for that either
Customer Services
Salonwear Direct
1 year ago
Hi
Sorry to hear you have not yet received the refund. I have checked on our system and the items haven't been received back yet.
if you have a proof of postage, it may be worth contacting Royal Mail.
Many thanks
The Customer Services Team
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Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Ok all done with no contact just confirmation of return. No feedback requested
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback.
Sorry to hear the sizing was not a good fit for you.
The Customer Services Team
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Del
EV
Edita Valentova
Feefo-verifisert
1 year ago
Hva Edita Valentova sa om Salonwear Direct:
Amazing look
All was perfect
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the great feedback - pleased to hear how professional you feel in it.
The Customer Services Team
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
