Difficult to contact. Don’t keep you updated. Felt like I was having to chase them all the time.
Zoe
Rooks Matthews Sayer Home Conveyancing
6 months ago
We’re sorry to hear about your experience and appreciate your feedback. We take concerns about communication and responsiveness seriously and will ask the law firm to review this internally.
0
Del
Pålitelig kunde
Feefo-verifisert
6 months ago
All good service
Most professional
0
Del
MB
Mr Alexander Bain
Feefo-verifisert
6 months ago
Hva Mr Alexander Bain sa om Rooks Matthews Sayer Home Conveyancing:
top Notch team
first class amd always on hand to explain next step
0
Del
MB
Mr Alexander Bain
Feefo-verifisert
GBR
6 months ago
Hva Mr Alexander Bain sa om Rooks Matthews Sayer Home Conveyancing:
Simply the best
From the first contact to the last all of the staff were brilliant and went the extra mile in explaining everything offering advice where they felt it necessary , helping with all of the technical...
Les mer
0
Del
MW
Mr Hugh West
Feefo-verifisert
GBR
6 months ago
Hva Mr Hugh West sa om Rooks Matthews Sayer Home Conveyancing:
top agent
Found a few buyers rather quickly, not sure which side held things up but took quite a few months to complete the sale. gave top marks for the amount of buyers lined up.
Gail Howe was very pleasant...
Les mer
0
Del
MK
Mrs Paula Keith
Feefo-verifisert
GBR
7 months ago
Hva Mrs Paula Keith sa om Rooks Matthews Sayer Home Conveyancing:
Natasha Candlin at Gilson Gray.
Natasha Candlin was by far the gem in the process of buying this property. Nothing was ever to much when contacting her office. If she could not answer when we called she did so in a timely manner.I...
Les mer
0
Del
MS
Mrs Lesley Stevens
Feefo-verifisert
GBR
7 months ago
Hva Mrs Lesley Stevens sa om Rooks Matthews Sayer Home Conveyancing:
Very poor service
Very poor. Bad communication. Made errors and delayed proceedings.
At this moment I still have not received funds even tho the completion was yesterday. No explanation received
Zoe
Rooks Matthews Sayer Home Conveyancing
6 months ago
We’re very sorry for the poor service and delays you’ve experienced. This is not the standard we aim for, and we appreciate you bringing it to our attention so we can address the issue and improve communication.
0
Del
ME
Miss Holly Evans
Feefo-verifisert
GBR
7 months ago
Hva Miss Holly Evans sa om Rooks Matthews Sayer Home Conveyancing:
Positive Experience
Really appreciated the service offered by Rook Matthews Sayer and Gilson Gray when purchasing my first home - I was referred quite quickly took the conveyancing service, where I could see updates of...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
7 months ago
I was very well informed from the beginning. Katherine has been very nice since the initial phone call, has been very prompt in responding to emails and very clear in the instructions needed to...
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.