We're delighted that you found our booking process to be very easy.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought this tour was excellent, with a very friendly, knowledgeable and helpful tour manager. We were sorry to learn that you were split up from one another on your Eurostar journey. You may wish to use the link provided to contact Eurostar about your experience:
https://www.eurostar.com/uk-en/complaints-handling-procedure. Please be assured that we have shared your comments with our Transport team.
Very good. Although Breakfast at the Astoria was exceptional (5*), Dinner was only average-to-good (3+*).
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5. Whilst we were delighted to hear that you thought the breakfast served at the Astoria was exceptional, we regret to hear that dinner fell short of your expectations. We appreciate that food is subjective and what one guest may find satisfactory, another may not. That said, all feedback is closely monitored across the season and your comments have been shared with our Product team for review.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought the itinerary was varied and interesting and that your Tour Manager was superb. We look forward to welcoming you again in the future.
We're delighted to hear that the service received from all staff was excellent.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback about this cruise. We're delighted to hear that you thought it was wonderful and you would recommend it to others.
Kjøpsdato: 07/07/2026
0
Del
Pålitelig kunde
Feefo-verifisert
3 months ago
Helpful office contact
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought the Rhine Gorge was beautiful and the staff on board the ship were very caring.
Perfect.....contact with everyone from booking to the cruise itself was first class
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to post your 5 star review. We're delighted to hear that you thought this was one of the best river cruises you had done. We look forward to welcoming you again in the future.
very helpful. but not much info pre cruise, and no labels.
Riviera Travel
Riviera Travel
3 months ago
Hello Deirdre,
We appreciate you taking the time to share your feedback. We're pleased to hear that our service was helpful, and we regret that you felt there was insufficient information provided prior to your cruise, and that labelling was an issue. We value your input and will take your comments on board.
Kind regards,
Riviera Travel
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Hello Deirdre,
Thank you for your wonderful review of the Douro, Porto & Salamanca River Cruise! We are delighted to hear that you enjoyed the excellent and friendly staff, the perfect balance of on-deck relaxation and excursions, and the comfortable cabins and facilities. We appreciate you sharing your feedback regarding the dining experience and the mention of the mirror placement. Your insights are valuable to us as we continually strive to enhance our guest experience.
Kind regards,
Riviera Travel
Was advised by Riviera operative to pay for seats which I realise was the wrong advice. Could this be corrected. Also paid for luggage because the app is quite confusing.
Riviera Travel
Riviera Travel
3 months ago
Hello,
Thank you for taking the time to share your feedback. We understand your concerns regarding the advice received and the booking process. We do advise all guests must check-in via Ryanair’s website or app using their own Ryanair account. We appreciate you bringing this to our attention.
Kind regards,
Riviera Travel
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Hello,
We're delighted to hear that you enjoyed your trip to Germany and found it to be an amazing learning experience. It's wonderful that you appreciated the history associated with Berlin, Dresden, and Colditz, and we're pleased that Colditz was a highlight for you. We're also glad you found Dresden to be beautifully renovated and enjoyed your visit to Meissen.
Kind regards,
Riviera Travel
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
