Riviera Travel-anmeldelser

Thank you for your review. We’re delighted to hear that you enjoyed the hotels, food, tours, guides, and the support of your tour manager throughout the trip. We are, however, very sorry to learn that your return journey did not reflect the high standard of the rest of your holiday. Unfortunately, airline schedules and operational arrangements can occasionally change after booking, and delays can occur due to circumstances outside Riviera's control. We completely understand how frustrating it must have been to experience multiple flight delays, resulting in a much later arrival home and disruption to your onward travel plans. We appreciate that this disappointing end to an otherwise excellent holiday has left you feeling concerned about your upcoming trip in October. While airlines and airports can sometimes face unforeseen operational issues, please be assured that we always work with our travel partners to provide the best possible arrangements for our guests

Thank you for your 5* review ! It's wonderful to hear how much you enjoyed your time with your guide, Matt, and that you found the hotels to be great. We're also pleased that your experience was seamless, and we appreciate you sharing your valuable feedback with us. We look forward to welcoming you back for another memorable trip.

Thank you for your 5* review!

Thank you for your 5* review! It's wonderful to hear how much you enjoyed your Burgundy, the River Rhone & Provence Cruise! We're thrilled that you found the route to be so varied and that our local guides, along with the cabins, staff, and food, were all first class. We truly appreciate you sharing your experience and your excellent suggestion for additional onboard activities linked to the local areas.

Thank you for your feedback on our Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed the quality of the food, found our staff attentive, and appreciated the organisation of the tours. We note your comments regarding the perceived value of the holiday and the menu cards on board. We understand that menu presentations should be clear and easy to follow, and we appreciate you highlighting this aspect of your experience. We are very pleased that many elements of the cruise met your expectations, and we hope to welcome you on another holiday in the future.

Thank you for taking the time to share your feedback. We are delighted to hear you had an enjoyable cruise and found the excursions to be a highlight of your experience.

Thank you for your feedback. We're sorry to hear that this cruise was disappointing compared with your previous river cruise experiences. As you have noted, weather conditions have impacted a number of European rivers and tours in recent years, and periods of unusually low water can affect navigation, sometimes requiring itinerary adjustments or additional coach transfers. While these circumstances are outside of our control, we fully appreciate that they can affect the overall cruise experience. We also understand your disappointment regarding the increased amount of coach travel and ships mooring alongside one another in certain ports, which can impact onboard views when docked. Thank you for taking the time to share your comments. We value your feedback and appreciate your choosing to travel with us.

Thank you for your 5* review. We are so pleased to hear you had such an excellent cruise with us and that you found the organisation, itinerary, and onboard experience to be of such a high standard. It's wonderful to know our team provided you with first-class service and that your cabin was well-maintained and stocked

Thank you for your 5* feedback. It's wonderful to hear how much you enjoyed your Douro, Porto & Salamanca River Cruise! We are delighted that the scenery provided such a captivating and ever-changing experience, and it's great to know you found the vessel comfortable with ample space. We appreciate you sharing your positive feedback and hope to welcome you back onboard in the near future.

Thank you for your 4* review ! We are very pleased to hear that you had an excellent trip and enjoyed your Medieval Germany River Cruise. We appreciate you taking the time to share your feedback with us. It is wonderful to know that you found our crew and Cruise Directors to be great. We also acknowledge your comments regarding the walk from the airport and the cabin issue , and we are glad that these issues were resolved and did not spoil your holiday.