Thank you for your wonderful feedback on your recent Rhine Cruise to Switzerland. We're so pleased to hear you enjoyed the boat, crew, and food. It's great that you found the Rhine Gorge to be a highlight, and we appreciate you sharing your observations about the industrial aspects of the river and the efforts made to cruise slowly for passenger enjoyment.
The service from both Riviera Travel and the hotel Maritim was excellent,
just the hotel location and rooms we were allocated let it down.
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you experienced excellent service from both Riviera Travel and the Maritim hotel. We appreciate you taking the time to share your feedback with us.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback on the Malta Uncovered tour. We are pleased to hear that you found the excursions to be very good, with interesting locations, knowledgeable guides, and excellent organisation and transport. We are also glad that our tour representative was helpful and charming.
We appreciate you bringing your concerns about the hotel to our attention. We are sorry to hear that your experience did not meet your expectations, particularly regarding the division of the hotel and the location of your room. We also note your comments about the evening dinners. Your feedback is valuable as we continually strive to improve our offerings.
Service on board the ship was exceptional. All the staff were friendly, polite and carried out their duties professionally, which helped to create an enjoyable cruise experience.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback. We are delighted to hear that you found the service on board exceptional and that our team's friendly, polite, and professional approach contributed to an enjoyable cruise experience.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that your Douro, Porto & Salamanca River Cruise exceeded your expectations and that you thoroughly enjoyed the food, service, and accommodation. It's wonderful to know that our well-organised tours and events, led by knowledgeable and professional guides, also contributed positively to your experience.
KjĂžpsdato: 05/07/2026
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PÄlitelig kunde
Feefo-verifisert
3 months ago
Excellent. Couldnt have done more
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We're so pleased to hear that you had an excellent experience and that we couldn't have done more for you.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review. We are delighted to hear that you had an excellent holiday with us. We appreciate you sharing your feedback regarding the weather and understand that this was beyond our control. We hope to welcome you on another Riviera Travel holiday in the future.
The tour manager was perfect. She gave us enough information each day so that we knew what to expect.
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you had such a positive experience with your tour manager. We're delighted to know she provided you with the right amount of information to ensure you knew what to expect each day.
Produktanmeldelser
Opplastede medier
Se alle medier (3)
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you enjoyed the daily tours on your Malta Uncovered holiday and found them informative. It's wonderful that you discovered the rich history Malta has to offer and that our tour guides contributed to a positive experience. We hope you have the opportunity to revisit Malta and explore at your own pace in the future.
I am not great with IT and the staff were always very helpful when I rang to query something. The ring back service works very well so do use it.
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your experience. We are delighted to hear that our staff were able to provide helpful assistance with your queries and that our ring back service has been beneficial.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review! We are delighted to hear that you had such a fantastic experience on the Blue Danube River Cruise, from the amazing staff and delicious food to the comfort of the ship and the knowledge of our tour leaders. It's also great to know that our team was proactive in managing the hot weather and that our local guides enhanced your journey. We appreciate you sharing your feedback about the airport arrival and will take this on board. We're so pleased you enjoyed your first river cruise and look forward to welcoming you back on another Riviera Travel adventure!
As previous detail, my pre arranged taxi did not turn up and a ladt minute replacement had to be found. All very stressful when I thought I had taken the stress out of getting thete for my first solo...
Les mer
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your comments. We regret to to learn that your outbound journey did not start as anticipated, which you found to be stressful. Please be assured that your comments have been shared with our partnered supplier for review and consideration.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that you thought your tour manager Matt was fab, very caring and knowledgeable. However, we were sorry to hear that you were disappointed with your hotel room on this tour. We do hope you had the opportunity to raise your disappointment with Matt. When our tour managers are made aware, they are typically very good at finding an appropriate resolution for our guests, enabling them to go on and enjoy the tour in full.
Tickets came in plenty of time.
When we arrived in Brussels we looked for Pret outside the terminal but in fact it was well inside and the rep didn't have a list of names or how many he was...
Les mer
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback. We are sorry to hear that you found the information regarding the locations of where to meet your transfer reps, confusing and that your first rep did not have a list of names or details of the number in your group. As we're always striving to enhance our guests' experiences your comments have been shared with our partnered supplier for review.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
We're delighted to hear that you thought the cruise itself was brilliant. Thank you for your candid thoughts on flying versus taking the Eurostar option. For guests who may find managing their own luggage more challenging, flying may be a more suitable option. Alternatively, we invite guests to enquire about our 'Baggageman' service. We work with a partnered supplier who collects our guests' luggage one week prior to departure and returns it one week after returning home. Guest's find their luggage in their cabin upon arrival at the ship and do not need to worry about transporting it.
Excellent service all round . Very friendly crew.
On last day we were taken to the Spoon Boat for a brunch and afternoon tea this is because several of us had late timings for planes home bound ....
Les mer
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear you enjoyed your experience with us and that our crew provided you with excellent and friendly service. It's wonderful to know that the thoughtful arrangement for brunch and afternoon tea on the Spoon Boat was appreciated, especially given your flight timings, and that you found the food and drinks to be plentiful. We're also glad the central position in Budapest allowed for easy access to last-minute sightseeing.
Produktanmeldelser
Opplastede medier
Se alle medier (4)
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful experience on The Blue Danube River Cruise. We are so pleased to hear that you found the trip lovely from start to finish and that Salzburg and its gardens, along with all the other destinations, were particularly beautiful. We truly appreciate your recommendation.
We are so pleased to hear you found your experience to be close to perfection. It's wonderful to know you cannot fault it at all.
Produktanmeldelser
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review of the Lyon Provençal Rhone & the Camargue River cruise. We are delighted to hear that you found the ship, crew, Riviera Reps, food, and drink to be wonderful. It's also great to know that you enjoyed the well-thought-out itinerary, the logistics with coaches and guides, and your spotless, well-equipped, and comfortable cabin. We appreciate your feedback and look forward to welcoming you back on another Riviera river cruise.
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.