Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Rivervale-anmeldelser

https://www.rivervale.co.uk/

Rivervale provides leasing, purchasing, servicing & vehicle management for cars, vans & minibuses.

Service

vurderinger det siste året

Viser alle 376 anmeldelser

Mr R Ackers

Feefo-verifisert

6 years ago

Hva Mr R Ackers sa om Rivervale:

Some confusion over telephone messaging otherwise good.

Pålitelig kunde

Feefo-verifisert

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

Pålitelig kunde

Feefo-verifisert

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

Les mer

Brennan Herriott and co

Feefo-verifisert

6 years ago

Hva Brennan Herriott and co sa om Rivervale:

Excellent service from start to finish.

Mr Sheehan

Feefo-verifisert

6 years ago

Hva Mr Sheehan sa om Rivervale:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

Les mer

Mr Flay

Feefo-verifisert

Henfield

6 years ago

Hva Mr Flay sa om Rivervale:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

Feefo-verifisert

6 years ago

Hva Mr Oliver Blackmore sa om Rivervale:

Brilliant service, friendly team. Can’t fault them at all

Pålitelig kunde

Feefo-verifisert

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

Feefo-verifisert

6 years ago

Hva Ros Barber sa om Rivervale:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

Pålitelig kunde

Feefo-verifisert

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

Les mer

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Ecolabels

Disse merkene bekrefter at Rivervalesine miljøpåstander er tydelige og nøyaktige, slik at du kan være sikker på at du handler på en bærekraftig måte. Utviklet i samarbeid med Ethy.

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