When I have spoken to your people, they have been helpful on the phone but nevertheless I have not yet received either the goods or the agreed full refund. There was a suggestion that the goods...
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David - Richard Haworth Team
Richard Haworth Limited
1 month ago
Thank you for the feedback Jane and sorry to hear you have had an issue with the delivery. It is standard now for couriers to reduce emissions that any failed deliveries will be dropped off at a local collection point. I can see the goods are being returned back to us and i can confirm a refund has been issued to you and details emailed over.
Produktanmeldelser
David - Richard Haworth Team
Richard Haworth Limited
1 month ago
Thank you for the feedback Jane and sorry to hear you have had an issue with the delivery. It is standard now for couriers to reduce emissions that any failed deliveries will be dropped off at a local collection point. I can see the goods are being returned back to us and i can confirm a refund has been issued to you and details emailed over.
Ordered online via website. Once placed order, the communication is not the best in contrast with other companies who keep the buyer fully informed.
DPD were used for delivery. The box was ripped to...
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David - Richard Haworth Team
Richard Haworth Limited
1 month ago
Thank you for the feedback Stuart, we will contact DPD with regards to your package. Note the plastic backing you mention simply dissolves in water when you wash the items, everything needs to be washed before use, and so at that point the backing will disappear. Please do not try and remove with scissors as you may damage the embroidery.
Produktanmeldelser
David - Richard Haworth Team
Richard Haworth Limited
1 month ago
Thank you for the feedback Stuart, we will contact DPD with regards to your package. Note the plastic backing you mention simply dissolves in water when you wash the items, everything needs to be washed before use, and so at that point the backing will disappear. Please do not try and remove with scissors as you may damage the embroidery.
Great service. I did a live chat, with an actual human, not an AI bot who helped me find the code for my embroidery to place a repeat order, having already paid the embroidery set up cost with my...
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Produktanmeldelser
Kjøpsdato: 22/04/2026
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Siobhan McManus
Feefo-verifisert
GBR
1 month ago
Hva Siobhan McManus sa om Richard Haworth Limited:
I had to get in touch with the company because I wasn’t 100% sure my order had gone through. The lady I spoke to on the phone was so helpful and knowledgeable, and she even recommended some...
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.