The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
Les mer
Customer Service
Redtag.ca
8 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Del
MZ
MR JOSEPH ZAMMIT
Feefo-verifisert
CAN
8 months ago
Hva MR JOSEPH ZAMMIT sa om Redtag.ca:
Great prices and lists of options.
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Del
MH
MS RENEE HESS
Feefo-verifisert
8 months ago
Hva MS RENEE HESS sa om Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
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Del
MK
MRS CORINNE KLASSEN
Feefo-verifisert
CAN
8 months ago
Hva MRS CORINNE KLASSEN sa om Redtag.ca:
Booked online
Received confirmation emails quickly
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Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Fast service and accurate
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Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
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Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
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Del
MS
MS CHELSEA Yvonne SHEEN
Feefo-verifisert
CAN
8 months ago
0
Del
DA
DARRYL
Feefo-verifisert
CAN
8 months ago
Hva DARRYL sa om Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
