Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Red Funnel Isle of Wight Ferries Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 57,553 anmeldelser

Pålitelig kunde

Feefo-verifisert

12 years ago

Ferry's are on time, staff very efficient, Ferry's clean and when noisy children/teenagers try to…

Ferry's are on time, staff very efficient, Ferry's clean and when noisy children/teenagers try to run amok they are dealt with very well by the on board staff.

Kjøpsdato: 08/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Overall satisfied with RF. However, when discounts are given by RF such as 20% off…

Overall satisfied with RF. However, when discounts are given by RF such as 20% off when booking 4 days or more then those with travel cards are not awarded any further incentives having only their...

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Red Funnel Isle of Wight Ferries

12 years ago

Good point - we'll see what we can do.

Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

online booking,pre payment & advance printing of ticket make for a much happier boarding experience

Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about…

Arrived at Southampton 1 hour 5 minutes early and were put on the sailing about to depart, which meant we arrived at our accomodation just before the owners were about to go out for a few hours....

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Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

My first choice for ferry travel. I feel that Red Funnel listens out for what…

My first choice for ferry travel. I feel that Red Funnel listens out for what the customer needs.- and now the crew are even smarter !!

Kjøpsdato: 08/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Better service than Wightlink, but fares too expensive for vans

Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

I am a weekly traveller - almost always a good, punctual service. Only criticism in the…

I am a weekly traveller - almost always a good, punctual service. Only criticism in the last year has been poor organisation and delays at Bestival time in Southampton - in contrast, E Cowes terminal...

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Pålitelig kunde

12 years ago

Almost always a good service, even when busy - but not always. travelling to island in the run up to Bestival check in at Southampton was astoundingly slow (the worst I have ever known in 5 years of travelling almost every week), causing tailbacks and congestion into the Southampton roads system. When I queried why there were only 2 of the 3 check-in lanes in use I was told that was a 'management decision'. In contrast, E Cowes terminal provided excellent, efficient service on the Monday after Bestival

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the positive review. We didn't get Bestival check-in quite right at Southampton in 2013 - sorry! Hope you had a great time at Robin Hill.

Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at…

Ships and crew are good. Office bad. Latest blunder: PIN numbers to book in at terminals!! Why did you not tell us so that I could have given my wife, who holds a card, the PIN number? What's...

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Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

Service was fine but a £5 amendment fee to change a booking that was on…

Service was fine but a £5 amendment fee to change a booking that was on hold - Really ?? It's extortionate travel at the best of times without being ripped of any more. I do think Red Funnel have...

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Kjøpsdato: 08/11/2013

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Feefo-verifisert

12 years ago

good ships, friendly staff, reasonabe timetable, what more could you ask for!!

Kjøpsdato: 08/11/2013

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?