Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Red Funnel Isle of Wight Ferries Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 57,563 anmeldelser

Pålitelig kunde

Feefo-verifisert

12 years ago

Staff helpful and friendly

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Always a good service

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

It was all very efficient.

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Staff always helpful & friendly - excellent service

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Lots of coaches and not enough seating in passenger lounges to accommodate them Elderly and disable…

Lots of coaches and not enough seating in passenger lounges to accommodate them Elderly and disable people including myself stood the whole hour crossing time. The gents toilet was filthy.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback which has been forwarded to the Exec team on each ship. We do limit the number of coaches allowed on each sailing and staff should always help to find spare seats when asked. Incidentally, we do have plans to increase the number of seats and toilets in 2014.

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

We were travelling with a small dog - tiny laptop Yorkie - and were forced…

We were travelling with a small dog - tiny laptop Yorkie - and were forced to be confined to the "dog conservatories" which were cold, dark, damp, and with the terrifying proximity of larger dogs,...

Les mer

Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry to hear this - a change in our pet policy is being considered at the moment for the reasons you've described so please check the website towards the end of November for an update. In the meantime, thank you for travelling with us, we do appreciate it.

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Both crossings today were VERY crowded. (0900 from East Cowes and 1630 from Southampton). The…

Both crossings today were VERY crowded. (0900 from East Cowes and 1630 from Southampton). The winter timetable leaves far too big gaps between crossings, especially between the 0715 and 0900 in the...

Les mer

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, as you are probably aware we drydock and refit the ships during winter which means we have to reduce to a two ship timetable which is the reason for the 90 minute gap. We prefer the Eagle voice announcement too! Thanks again.

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Everything was as expected. No complaints ( other than the cost of course)

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

We have been regular travellers with Red Funnel for several years - having a holiday…

We have been regular travellers with Red Funnel for several years - having a holiday home on the island we travel many times throughout the year. The only two negative comments I have are firstly we...

Les mer

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your constructive feedback. A change in the pet policy is under consideration at the moment and your comments re: Travel Card discounts have been fed back to the product team. In the meantime, thank you for travelling with us.

Kjøpsdato: 16/11/2013

Pålitelig kunde

Feefo-verifisert

12 years ago

Food very poor, no decent vegetables, not a very balanced diet!

Kjøpsdato: 16/11/2013

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Red Funnel Isle of Wight Ferries-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?