My travel consultant was not familiar with the trip I wanted to take. She did not give me options, she did not tell me comparative prices.
She did not help me to reach the right itinerary
As a...
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Pålitelig kunde
Feefo-verifisert
6 years ago
Listened to what we wanted and delivered
They listened to what we wanted and found a holiday that matched that matched. Although they made an error on the booking confirmation this was corrected promptly.
0
Del
Pålitelig kunde
Feefo-verifisert
6 years ago
It was easy to contact your staff by phone and they were knowledgeable about train travel.
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BH
Bryan Hince
Feefo-verifisert
6 years ago
Hva Bryan Hince sa om Railbookers:
Booking the holidays was ok. But since we booked we haven't contacted railbookers 2 times and was promised a call back to agree disabled spaces on trains for our holiday and in the hotels disabled...
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Pålitelig kunde
Feefo-verifisert
6 years ago
Machado
Enjoyed our stay in Venice. Would have taken a different route the train to Turin was very uncomfortable for I was separated from my husband and was put in the disabled seat. Not very happy that. ...
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CP
Christopher Pring
Feefo-verifisert
6 years ago
Hva Christopher Pring sa om Railbookers:
Constant need to check every detail.
When using Railbookers you need to check every single detail over and over again. I appreciate some train timetables cannot be nailed down, but whole steps/ stations are missed out. When a revision...
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NC
Neil Chambers
Feefo-verifisert
6 years ago
Hva Neil Chambers sa om Railbookers:
Great service for a journey of a lifetime.
Carley did all I asked for regarding our long train trip from New York to Vancouver and back.
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Del
Pålitelig kunde
Feefo-verifisert
6 years ago
Prompt response and queries answered.
Shannon of Railbookers responded promptly to our enquiry, initially by email, which was then followed up by a telephone call. During that call Shannon answered our questions and confirmed our...
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Pålitelig kunde
Feefo-verifisert
6 years ago
Made great effort to accommodate our requirements, using alternative travel, flying to different airports. Only a pity they tend to use BA all the time. Living in Scotland you try to avoid...
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RP
Richard Palmer
Feefo-verifisert
Hungerford
6 years ago
Hva Richard Palmer sa om Railbookers:
Professional, friendly service
I explained what I wanted. A few options were explained and I made my choice. Success!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
