Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

RAC Breakdown Cover Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Pålitelig kunde

Feefo-verifisert

5 years ago

Cowboys!

by not automatically renewing expensive policies

Produktanmeldelser

Kjøpsdato: 02/09/2016

7

MG

Mr S Gardner

Feefo-verifisert

6 years ago

Hva Mr S Gardner sa om RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Les mer

Produktanmeldelser

Kjøpsdato: 27/11/2019

6

Pålitelig kunde

Feefo-verifisert

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Kjøpsdato: 22/01/2020

2

MP

Mr M Pegram

Feefo-verifisert

6 years ago

Hva Mr M Pegram sa om RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Kjøpsdato: 21/01/2020

0

MS

Mr S Smith

Feefo-verifisert

6 years ago

Hva Mr S Smith sa om RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Kjøpsdato: 27/01/2020

1

Pålitelig kunde

Feefo-verifisert

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Kjøpsdato: 07/01/2020

0

Pålitelig kunde

Feefo-verifisert

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Produktanmeldelser

Kjøpsdato: 11/01/2020

3

MW

Mrs N Welsh

Feefo-verifisert

6 years ago

Hva Mrs N Welsh sa om RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Produktanmeldelser

Kjøpsdato: 24/01/2020

0

MT

Mr S Teggart

Feefo-verifisert

6 years ago

Hva Mr S Teggart sa om RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Kjøpsdato: 03/01/2020

0

ML

Mr J Newton-Lewis

Feefo-verifisert

6 years ago

Hva Mr J Newton-Lewis sa om RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Kjøpsdato: 07/01/2020

0

RAC Breakdown Cover-anmeldelser

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetRipped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...Les mer

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetGreat value for cover required

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetYou’ve lost a customer...

RAC Breakdown CoverFlere anmeldelser av dette produktet (9,301)Vis produktnettstedetGreat service happy customer

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?