Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Quoteline Direct-anmeldelser

https://www.quotelinedirect.co.uk

Service

vurderinger det siste året

Viser alle 1,770 anmeldelser

Veronica Henderson

6 years ago

Hva Veronica Henderson sa om Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Hva John Blundell sa om Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Hva Jeffrey Brannan sa om Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Hva Alan Herridge sa om Quoteline Direct:

Good phone manner

Pålitelig kunde

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Hva Beverley Hayter sa om Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Hva Shinichi Kumagai sa om Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Hva John Pritchard sa om Quoteline Direct:

Yes - good service

Pålitelig kunde

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Pålitelig kunde

6 years ago

Simple and easy to renew policy

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