Very awkward being everything on line (being a technical dinosaur)
primrose-uk
Primrose
4 months ago
Thanks for letting us know and I’m really sorry your item arrived broken, especially when ordering online isn’t easy for you. If you email us with your details and order number, we’ll do our best to put this right.
I reported the problem to Primrose and they agreed to replace the faulty one. Shortly after they sent another to say that this had been dispatched. However, it never arrived, Primrose had no idea...
Les mer
primrose-uk
Primrose
4 months ago
Thanks Duncan for taking the time to share this. It’s never easy to hear we’ve disappointed a customer, but your feedback will help us improve, so thank you.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
I'm glad you're pleased with the product, Duncan, and I'm really sorry one panel arrived damaged. Please contact our customer care team or email returns@primrose.co.uk within 24 hours of delivery so we can arrange a free replacement.
Hi Frank. That’s a fantastic review, thanks! Always happy to help, so let us know if you need anything else!
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks, Frank – that’s wonderful to hear! We’re really glad the heater and delivery met your expectations, and we appreciate you taking the time to leave such a positive review.
Thank you for your review – we’re really pleased to hear you were happy with the product and the quick delivery.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you for sharing this – we’re really pleased to hear the cats are staying away from your garden so far!
Kjøpsdato: 03/06/2026
0
Del
DQ
Derrick Quick
Feefo-verifisert
4 months ago
Hva Derrick Quick sa om Primrose:
What is wanted
primrose-uk
Primrose
4 months ago
Thanks, Derrick.
Produktanmeldelser
Kjøpsdato: 03/06/2026
0
Del
HM
Helen Mander
Feefo-verifisert
GBR
4 months ago
Hva Helen Mander sa om Primrose:
Great service
primrose-uk
Primrose
4 months ago
Thank you, Helen – we really appreciate your feedback and are delighted you had a good experience with us.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you so much, Helen – we’re delighted to hear your water feature was easy to set up and looks so beautiful in your garden, especially lit up at night. 🌙💧 Enjoy!
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.