Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Pond Keeper-anmeldelser

NI

nibs

Feefo-verifisert

GBR

5 months ago

Hva nibs sa om Pond Keeper:

It was ok

Produktanmeldelser

Kjøpsdato: 03/05/2026

0

EC

Ewen Cameron

Feefo-verifisert

GBR

5 months ago

Hva Ewen Cameron sa om Pond Keeper:

Very prompt delivery and items arrived in good condition.

Produktanmeldelser

Kjøpsdato: 03/05/2026

0

JF

Joe Fowler

Feefo-verifisert

5 months ago

Hva Joe Fowler sa om Pond Keeper:

Dealt with my return really well

Good service when products are not suitable

Produktanmeldelser

Laurie May

Pond Keeper

5 months ago

Good afternoon, Thank you for taking the time to leave feedback. I'm sorry the product wasn’t suitable for your setup. The solar ioniser is designed specifically for controlling blanketweed through the release of copper ions, and the product listing does state that it is “not recommended for fish ponds unless monitored carefully” and “not safe for sturgeon”. We appreciate you returning the item, and I’m pleased to see that we were able to process a full refund for you promptly. Best wishes, Laurie

JF

Joe Fowler

5 months ago

Acknowledged unsuitable products and fully refunded me

Kjøpsdato: 27/04/2026

0

Pålitelig kunde

Feefo-verifisert

5 months ago

Product excellent but they need a better courier.

Very unhelpful when I needed to contact them about my missing item. They didn’t seem to understand that my contract was with them and that includes delivery. Being fobbed off with a web chat box is...

Les mer

Laurie May

Pond Keeper

5 months ago

Good afternoon, Thank you for taking the time to leave feedback. I’m really sorry to hear about the issue with your delivery and the experience trying to get support. We use DPD rather than DHL, so there may have been some confusion there, but either way we’d normally investigate any delayed or missing parcel as quickly as possible, so I’d like to look into this further for you. I’ll check everything on our side and contact you directly by email shortly so we can get this resolved properly. Thanks again for bringing it to my attention. Best wishes, Laurie

Pålitelig kunde

5 months ago

I have been contacted by Pondkeeper directly and have been impressed with their follow up responses.

Produktanmeldelser

Laurie May

Pond Keeper

5 months ago

Good afternoon, Thank you for taking the time to leave feedback. I’m really sorry to hear about the issue with your delivery and the experience trying to get support. We use DPD rather than DHL, so there may have been some confusion there, but either way we’d normally investigate any delayed or missing parcel as quickly as possible, so I’d like to look into this further for you. I’ll check everything on our side and contact you directly by email shortly so we can get this resolved properly. Thanks again for bringing it to my attention. Best wishes, Laurie

Kjøpsdato: 30/04/2026

0

Pålitelig kunde

Feefo-verifisert

5 months ago

Excellent company to buy from

Have ordered items from Pond Keeper many times and have never been been disappointed with their service. It's very easy to order online and delivery 24 hours later, if ordered during the week,...

Les mer

Produktanmeldelser

Kjøpsdato: 03/05/2026

0

BW

Brendan Wild

Feefo-verifisert

GBR

5 months ago

Hva Brendan Wild sa om Pond Keeper:

Pond filter lead

Speedy delivery. Smooth transaction.

Produktanmeldelser

Kjøpsdato: 02/05/2026

0

SW

Stephen Willats

Feefo-verifisert

5 months ago

Hva Stephen Willats sa om Pond Keeper:

Brilliant company

Both parts sent accurate and as described. Two for one on uv bulbs a big bonus. Quick delivery as well. Thanks.

Produktanmeldelser

Kjøpsdato: 02/05/2026

0

LB

Linda Bohen

Feefo-verifisert

GBR

5 months ago

Hva Linda Bohen sa om Pond Keeper:

Pond Keeper

I have bought from Pond keeper before and like their help, service and delivery.

Produktanmeldelser

Kjøpsdato: 03/05/2026

0

Pålitelig kunde

Feefo-verifisert

5 months ago

Very satisfied

Delivered quickly safely

Kjøpsdato: 03/05/2026

0

NC

Nancy Cowley

Feefo-verifisert

5 months ago

Hva Nancy Cowley sa om Pond Keeper:

Very good. I was impressed with the quick service & the responce to my queries, tha k you

Produktanmeldelser

Kjøpsdato: 03/05/2026

0

Pond Keeper-anmeldelser

Hozelock Ecocel 5000 Pond Filter - NO UVCFlere anmeldelser av dette produktetVis produktnettstedetQuick delivery and filter works ok, no complaints.

PondHero Solar Blanketweed BlasterFlere anmeldelser av dette produktetVis produktnettstedetIsn’t suitable for use in fish ponds

Evolution Aqua Evo55 UVC - 55wFlere anmeldelser av dette produktetVis produktnettstedetVery quickly we saw an improvement in the water quality so I would recommend it. However, I was very disappointed with the Customer Service from this company. They sent my item using DHL who stated...Les mer

Fine White Filter Mat - Medium - 25x18 InchesFlere anmeldelser av dette produktetVis produktnettstedetEasy to order online, and is excellent value for money and of really good quality. Item arrived as stated and was well packaged. Have ordered this item many times and not been disappointed.

Natures Grub Pond Flake Bucket - 1kgFlere anmeldelser av dette produktetVis produktnettstedetEasy to order online and the 1kg bucket is really good value for money and of excellent quality. It arrived as stated and was well packaged. Have bought this item many times and not been...Les mer

PondHero Turn2Clean 5000 Pump and Filter SetFlere anmeldelser av dette produktetVis produktnettstedetLead from the filter cylinder was too short. Had to purchase an outside extension plug for it to reach the pond.

24w Single-Ended UVC Bulb - BOGOFFlere anmeldelser av dette produktetVis produktnettstedetExelent service as usual. Prompt and speedy delivery. Thankyou.

Hozelock Bioforce Revolution O-Ring Kit - 1510Flere anmeldelser av dette produktetVis produktnettstedetAll parts ok prompt and speedy delivery. Thankyou.

PondXpert FiltoBox 12000 Filter - 18w UVCFlere anmeldelser av dette produktetVis produktnettstedetthis replaces a previous filter box. I am really happy with this model. I run two of them on my carp pond. remember to change the UV lights early in the season for clear water.

PondXpert GreenStop Pro 36w UVCFlere anmeldelser av dette produktetVis produktnettstedet

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?