Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Plumbs Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,671 anmeldelser

Pålitelig kunde

13 years ago

The first set of covers did not fit correctly hence had to be re done.…

The first set of covers did not fit correctly hence had to be re done. This took much longer than I anticipated. When they were delivered it was obvious they had been in the box some time as were...

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Plumbs

13 years ago

Thank you for your comments. I can see from looking at your order that an alteration was required after the order was originally fitted. It is rare but sometimes necessary to make these kinds of adjustments, as the product is made-to-measure. However, the delay in your covers being returned to you was unacceptable and I apologise for the inconvenience caused. I was concerned to read that you are still unhappy with the finished covers so I have put in a request for your consultant to contact you with a view to inspecting your covers. I am sincerely sorry for the issues you have had with your order and I hope to get a speedy resolution for you.

Produktanmeldelser

Kjøpsdato: 11/03/2013

Pålitelig kunde

13 years ago

Pauline was very helpful and patient. She arrived when she said she would. The settees…

Pauline was very helpful and patient. She arrived when she said she would. The settees look very smart and the fabic does not catch cat hairs!

Produktanmeldelser

Kjøpsdato: 22/04/2013

Pålitelig kunde

13 years ago

Service excellent and kept up to date all way through as to how order was…

Service excellent and kept up to date all way through as to how order was going

Produktanmeldelser

Kjøpsdato: 26/02/2013

Pålitelig kunde

13 years ago

Good service.Julia sorted out problem over fitting of suite covers.

Produktanmeldelser

Kjøpsdato: 29/04/2013

Pålitelig kunde

13 years ago

Very friendly service, pleased with covers.

Produktanmeldelser

Kjøpsdato: 06/03/2013

Pålitelig kunde

13 years ago

I can't fault any of the work or the service that we got from Plumbs or…

I can't fault any of the work or the service that we got from Plumbs or their staff. Their representative was very helpful and knowledgeable about what we needed, they gave us a great service.

Produktanmeldelser

Kjøpsdato: 27/03/2013

Pålitelig kunde

13 years ago

From the first contact we made to when the task was completed everyone was friendly,…

From the first contact we made to when the task was completed everyone was friendly, extremely helpful and entirely professional throughout.

Produktanmeldelser

Kjøpsdato: 07/02/2013

Pålitelig kunde

13 years ago

Once they came back to me after e mailing and leaving messages for a visit…

Once they came back to me after e mailing and leaving messages for a visit the service was excellent.

Produktanmeldelser

Kjøpsdato: 02/04/2013

Pålitelig kunde

13 years ago

I spent over £2600 on covers but the curtains I ordered were awful and I am…

I spent over £2600 on covers but the curtains I ordered were awful and I am still waiting for my deposit back.

Plumbs

13 years ago

Thank you for taking the time to give your feedback. I have looked into your curtain order and I can confirm that your refund was processed yesterday and will be with you ASAP. I am deeply sorry that you were unhappy with your curtain order and I will be looking into this issue further to ensure it doesn’t happen again.

Produktanmeldelser

Kjøpsdato: 07/02/2013

Pålitelig kunde

13 years ago

The material for the SOFA COVERS (not dining chair covers) was discontinued and replaced with…

The material for the SOFA COVERS (not dining chair covers) was discontinued and replaced with a different material. This made the order late by weeks but I was not informed and had to request a...

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Plumbs

13 years ago

Thank you for your feedback. Unfortunately, when we placed your order the supplier had made the decision to withdraw the fabric from their range. All attempts to gain more stock for this fabric were unsuccessful. At this stage you should have been informed immediately that we had an issue and I am very sorry that this didn’t happen. In normal circumstances we find a suitable replacement fabric of a superior quality and you get sent a sample for approval before the order is placed. With regards to the issue of your finished covers, I have put a request in place for your consultant to contact you to inspect this. Once again I am deeply sorry for the problems you have had with your order.

Produktanmeldelser

Kjøpsdato: 27/02/2013

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Plumbs-anmeldelser

Designer EliteFlere anmeldelser av dette produktet (28)Vis produktnettstedetQuality is poor and additional arm sleeves are too short.

Designer Dining Chair CoversFlere anmeldelser av dette produktet (20)Vis produktnettstedetThey were not dining chair covers, they were settee covers. We are very pleased with them.

Traditional Loose CoversFlere anmeldelser av dette produktet (41)Vis produktnettstedetLove the material and pattern. However, not impressed with the actual fitting of them as was expecting something a bit tighter. Have to keep pushing chair covers back as they move and then drag on...Les mer

Designer Dining Chair CoversFlere anmeldelser av dette produktet (20)Vis produktnettstedetThe ratings relate to suite covers.We did not purchase dining chair covers! Rating would have been higher if they had fitted on first delivery- unfortunately they had been made too small and had to...Les mer

Designer Dining Chair CoversFlere anmeldelser av dette produktet (20)Vis produktnettstedet

Traditional Loose CoversFlere anmeldelser av dette produktet (41)Vis produktnettstedetVery good product makes everything look new again very good quality material and first class workmanship.

Traditional Loose CoversFlere anmeldelser av dette produktet (41)Vis produktnettstedetTop quality material and first class workmanship.

Designer Loose CoversFlere anmeldelser av dette produktet (63)Vis produktnettstedet

Traditional Loose CoversFlere anmeldelser av dette produktet (41)Vis produktnettstedet

Designer Dining Chair CoversFlere anmeldelser av dette produktet (20)Vis produktnettstedetThe SOFA COVER material was good value for money BUT of lesser quality than the fabric I originally chose. The fit is very good, but you can see through the material to the cushions below, which is...Les mer

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?