Very poor sewing and first set of covers were far too small.After Ricky tried to fit them they were rejected and a complete new set made.Your agent worked hard to achieve customer satisfaction.
Plumbs
Plumbs
13 years ago
Thank you for your feedback. I was very sorry to read that you were unhappy with the original fit of your covers. With a made-to-measure loose covers it is sometimes necessary to make adjustments to achieve that close fit you desire. I am delighted to see that the second fit of your covers was a success and you are now happy with your order. Our Consultant acted quickly to ensure that your covers were adjusted and I am pleased that you were happy with the level of service you received. I hope that you enjoy your new covers for a long time to come.
Produktanmeldelser
Kjøpsdato: 12/03/2013
0
Del
Pålitelig kunde
13 years ago
Efficient and reliable,
Produktanmeldelser
Kjøpsdato: 19/03/2013
0
Del
Pålitelig kunde
13 years ago
Very good company and service I will definately use them again
Produktanmeldelser
Kjøpsdato: 07/04/2013
0
Del
Pålitelig kunde
13 years ago
Good speedy communication and very good sales representative
Produktanmeldelser
Kjøpsdato: 27/03/2013
0
Del
Pålitelig kunde
13 years ago
Barbara is so patient and a lovely person to deal with.
Plumb's local representative was/is extremely good. She gave me confidence in the choice of fabrics, is pleasant and easy to talk to and is very knowledgeable on the subject of soft furnishings. ...
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Plumbs
Plumbs
13 years ago
Thank you for your feedback. I am very sorry to hear of the problems that you have encountered throughout the progress of your order. I have passed over this information to our customer services team who will arrange for your local Home Consultant to come back to inspect the fit of your covers. We would like to see what steps need to be taken to improve the fit of the covers on your furniture. Similarly, if your friend could please contact us here at Head Office we can fully investigate her order. I am extremely sorry for the problems you have faced with your order and I hope that we can arrange a speedy resolution for you.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.