Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Plan Insurance Brokers-anmeldelser

https://www.planinsurance.co.uk

EKSEPSJONELL

Service

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vurderinger det siste året

Viser alle 6,761 anmeldelser

Pålitelig kunde

12 years ago

All good

0

Pålitelig kunde

12 years ago

Nice fellow

0

Pålitelig kunde

12 years ago

Good customer service and I find the staff very helpful

0

Pålitelig kunde

12 years ago

Took 48hrs to get a call back, but once I did was very happy with…

Took 48hrs to get a call back, but once I did was very happy with the service

0

Pålitelig kunde

12 years ago

Joe was a very nice person to deal with, got my insurance to place into…

Joe was a very nice person to deal with, got my insurance to place into my cab over the internet within 2 days, very happy with the service.

0

Pålitelig kunde

12 years ago

Very pleasant lady, and I got exactly what I needed.

0

Pålitelig kunde

12 years ago

Very efficient

0

Pålitelig kunde

12 years ago

renewal by phone was easy and trouble free. they even rang me back to save…

renewal by phone was easy and trouble free. they even rang me back to save me waiting on hold

0

Pålitelig kunde

12 years ago

Although my policy was cheap, it took 3 weeks (and 3 phone call requests) to…

Although my policy was cheap, it took 3 weeks (and 3 phone call requests) to send out via post. Also took 10 days (and 3 phone calls requests) to confirm via email that a policy exclusion didn't...

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Plan Insurance Brokers

12 years ago

Thank you for taking time to speak with me yesterday regarding your issues with your liability policy. The documents were sent out a few days after inception and your first call regarding the heat endorsement was taken two days later. The documentation was correct as heat cover was confirmed in the statement of fact. The endorsement on the schedule excludes heat use away from any premises owned, rented or leased by the policyholder. We do however accept the response time to reassure your concerns and explain this to you was not acceptable for you and was against our service expectations. This was due to a mis-communication between the administration team and the sales agent you dealt with, in light of this we have sent out a goodwill payment of £25. Please accept our apologies for this response time, any further queries please contact me directly to discuss. Kind Regards Daniel Severin Sales Manager

0

Pålitelig kunde

12 years ago

very proffesional and friendly service

0

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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