Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

PharmXtra-anmeldelser

Viser alle 7,230 anmeldelser

Jacqueline

Feefo-verifisert

4 years ago

Hva Jacqueline sa om PharmXtra:

Tert

Its been a week still waiting for order

Oscar

PharmXtra

4 years ago

Hi there, We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number. Sorry for the inconvenience and thank you for your patience. Kind Regards EU Meds

Pålitelig kunde

Feefo-verifisert

4 years ago

Not good enough!!

Looking at reviews it seems I'm having the same problem, ordered on 03/09 and tracking is stuck on leaving abroad. I understand this takes a little time but 7 days is a bit of a mickey take to be...

Les mer

Oscar

PharmXtra

4 years ago

Pålitelig kunde

Feefo-verifisert

4 years ago

Still have received the order

Still haven’t received my order

Oscar

PharmXtra

4 years ago

Pålitelig kunde

Feefo-verifisert

4 years ago

Ordered 02/09/2022 and tracking still says “dispatched to Royal Mail”. Have contacted Customer Services numerous times and I’m told different things every time. No idea when or if I will receive....

Les mer

Oscar

PharmXtra

4 years ago

Good afternoon, As we ship your parcel within the EU, this process can take up to 2 working days. I can confirm your parcel has been dispatched, and once Royal mail has scanned your tracking number, you will be updated. Due to Royal Mail strikes, there may also be further delays.

Pålitelig kunde

4 years ago

Your response doesn’t add up. If it takes 2 days to ship then why I am still waiting for Royal Mail to receive 7 days later? You can’t blame Royal Mail either as the strike is cancelled!

Pålitelig kunde

Feefo-verifisert

4 years ago

0/5

I haven’t received anything and it’s been 7days since order placed. Emailed customer service and they blamed postal strikes which of course were called off due to the Queen’s death. The link...

Les mer

Oscar

PharmXtra

4 years ago

Hi there, I can see you have been in contact with our customer support team For any other issues please reply back to them on the same thread. Kind Regards

Pålitelig kunde

Feefo-verifisert

4 years ago

Not bad but too many excuses

The website is efficient and the overall process smooth, with decent communications. However delivery can be very slow, i am still waiting after around 8 days and the Royal Mail tracker doesn’t offer...

Les mer

Oscar

PharmXtra

4 years ago

Hi there, I'm sorry to hear about this. Unfortunately, we are experiencing delays at the moment with our orders and we are deeply sorry about this. Please get in contact with our customer support team for further help. Kind Regards

Pålitelig kunde

Feefo-verifisert

4 years ago

Providing a much needed service 👌

Have bought many times in the past , although they have had problems I have never been ripped off and always had my order . If there was a problem I have had a refund . They are providing a service...

Les mer

Oscar

PharmXtra

4 years ago

Hi there. Thank you for this positive review. Kind Regards

Andrew

Feefo-verifisert

Chesterfield

4 years ago

Hva Andrew sa om PharmXtra:

Great service

Breadth of available treatments, ease of ordering, professional protocol, prompt delivery

Oscar

PharmXtra

4 years ago

Hi Andrew, Thank you for this 5 - star review. Kind Regards

Geoff

Feefo-verifisert

Leeds

4 years ago

Hva Geoff sa om PharmXtra:

Quick and efficient service

Quick and efficient service.

Oscar

PharmXtra

4 years ago

Hi Geoff, Thank you for this positive 5-star review. Kind Regards

Pålitelig kunde

Feefo-verifisert

4 years ago

Reliable, confidential and delivered to my door. Trusted provider.

Oscar

PharmXtra

4 years ago

Hi there, Thank you for this 5-star review. Kind Regards

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo