Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Petplan Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 72,135 anmeldelser

Pålitelig kunde

Feefo-verifisert

23 hours ago

Puppy insurance

Very helpful lady on telephone explained clearly what happens once our 4 week complimentary cover for our puppy was near to end of term. We initially had trouble accessing site to continue with...

Les mer

Kjøpsdato: 04/07/2026

Mrs Donna Young

Feefo-verifisert

GBR

23 hours ago

Hva Mrs Donna Young sa om Petplan:

Petplan

Initially free 4 week cover provided by my vet. Easy to get a quote and pick the cover that suited our family. The cost and cover I found was competitive with others.

Kjøpsdato: 29/06/2026

Mrs J Peck

Feefo-verifisert

GBR

1 day ago

Hva Mrs J Peck sa om Petplan:

Excellent customer service. Prompt dealing of the claim.

Easy to use. Prompt service. Especially as during the treatment and claim time. my dog passed away. It is upsetting and stressful and I cannot fault pet plan.

Kjøpsdato: 30/06/2026

Mr Alvin Paul Atkins

Feefo-verifisert

GBR

1 day ago

Hva Mr Alvin Paul Atkins sa om Petplan:

Excellent support

Excellent customer service, swift response and regular updates. Showed a great deal of care and empathy towards our dog which was really appreciated.

Kjøpsdato: 30/06/2026

Pålitelig kunde

Feefo-verifisert

1 day ago

Excellent Experience

Fuss free experience. Vet liaised with Pet Plan. The latter acknowledged the claim promptly and settled quickly.

Kjøpsdato: 30/06/2026

Pålitelig kunde

Feefo-verifisert

1 day ago

Very helpful but took rather a long time to sort the insurance out. Was a little surprised by this as we have been with your company for about 15 years with our previous cats and are still waiting...

Les mer

Kjøpsdato: 02/07/2026

Pålitelig kunde

Feefo-verifisert

1 day ago

Not happy with the terms of this policy

Not used them as of yet ! but I think it’s disgusting that they cover pets for life yet you pay a bit extra for life time cover Only if they die before 8 years of age .the life is not covered by...

Les mer

Gigi

Petplan

18 hours ago

Hi, Thanks for your review. We appreciate your comments regarding our T&Cs and policy coverage. I've logged this as feedback for the relevant team to consider. If you'd like to discuss this further with us please email us at social@petplan.co.uk with your query, pet's name and policy number. Thanks, Gigi - The Customer Service Team

Kjøpsdato: 03/07/2026

Pålitelig kunde

Feefo-verifisert

1 day ago

Absolute rubbish

Absolutely rubbish, not fit for purpose, so many exclusions, all but one was a pre-existing, would definitely not worth the money and would not recommend.

Gigi

Petplan

18 hours ago

Hi, Thank for your review, we appreciate your thoughts on the placement of our exclusions. We place them to confirm what's covered and what's not to ensure transparency of your policy coverage. I've logged this as feedback for the relevant team to consider. Thanks, Gigi - The Customer Service Team

Kjøpsdato: 30/06/2026

Pålitelig kunde

Feefo-verifisert

1 day ago

Customer Service

Efficient and friendly

Kjøpsdato: 29/06/2026

Mrs Susan Breen

Feefo-verifisert

GBR

1 day ago

Hva Mrs Susan Breen sa om Petplan:

Somewhat expensive

Very efficient and friendly service. However, I do feel the cost is perhaps becoming prohibitive and I may have to think about researching other insurers in the future.

Kjøpsdato: 02/07/2026

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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Petplan-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?