Up until recently l had no complaints. However due to an oversight l recently ordered a medication, and put the wrong pets name. Instead of emailing me to say there was an issue, Pet drugs held back...
Les mer
Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your feedback. I am sorry to hear that you were not informed of any issues with the order. Our prescription team do usually contact customers when there is an issue with the prescription, so I apologise that this did not happen on this occasion.
We really appreciate your continued custom.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Produktanmeldelser
KjĂžpsdato: 20/07/2026
0
Del
KE
Kurt Eddy
Feefo-verifisert
GBR
7 days ago
Hva Kurt Eddy sa om Pet Drugs Online:
poor
Carrie-Ann
Pet Drugs Online
6 days ago
Good afternoon,
I am sorry to hear that your experience with us hasnât been as positive as we would like it to be.
After looking into this, I can see that you have been in contact with our customer service team and the issue looks to be resolved.
If you do want to contact us further regarding this, please do contact us on reviews@petdrugsonline.co.uk
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
Part of the order received quite quickly.
Other part I had to contact them twice to enquire where it was.
It eventually arrived after about 2 weeks. Followed by an email to say they were going to...
Les mer
Carrie-Ann
Pet Drugs Online
6 days ago
Good afternoon,
Thank you for your feedback and I'm sorry to hear that there were issues with the order and service.
If you'd like to discuss our service or your order, please get in touch with us directly at
reviews@petdrugsonline.co.uk
Please include your order number so we can help as quickly as possible.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Ordering was very easy. I received a very polite email as I had made a mistake on my order, That was corrected by staff and my corrected order arrived in a few days.
Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Very easy process , variety of products, ease of website , clear ordering process
Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.