Unprofessional
Colleague made earlier enquiry and terms changed when I rang back.
Would recommend highly that nobody uses these people
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment.
We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us.
We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Produktanmeldelser
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment. We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us. We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Very efficient. I often use it from France to the UK and back.
Produktanmeldelser
Kjøpsdato: 30/07/2018
0
Del
TC
Trusted Customer
Feefo-verifisert
Surrey
7 years ago
Hva Trusted Customer sa om ParcelsPlease.com:
Always an excellent service. I send parcels to my son in France regularly. The booking site is easy to use parcels always collected on time and 48 hrs later delivered straight to the door with...
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
