Dear Customer, Thank you for reaching out to us. We're sorry to hear that the item doesn’t fit your king-size bed. We understand how frustrating this must be.
To help resolve this, could you please confirm the dimensions of your mattress and the item you received? This will help us determine if there was an issue with the size sent or if another product may better suit your needs.
If you would prefer, we can also assist you with a return or exchange. Please let us know how you’d like to proceed, and we’ll do our best to assist you promptly.
We appreciate your patience and look forward to resolving this for you. Best Regards
Kjøpsdato: 06/11/2024
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Ann Connelly
Glasgow
1 year ago
Hva Ann Connelly sa om Oxford Homeware London Ltd:
Hva Rebecca Goodwin sa om Oxford Homeware London Ltd:
Good communication
Produktanmeldelser
Customer Support
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you for your honest feedback! We're sorry to hear that the quality did not meet your expectations, especially in terms of the padding. We always strive to deliver products that combine both style and comfort.
Your input is very valuable, and we’ll make sure to share your feedback with our product team. If there's anything we can do to help resolve this or if you'd like assistance with an exchange or return, please let us know.
Best Regards
Yes service is great i will keep using your website site for all household items . Prices are very good in this time of people struggling and the quality is excellent.
Customer Support
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the service, pricing, and quality of the products you've received. In times like these, we truly understand how important it is to find reliable and affordable options for household essentials, and we're so glad that we can be part of making things easier for you.
Your support means a lot to us, and we're committed to continuing to provide great value and high-quality products. We're looking forward to serving you again in the future! If there's ever anything we can do to make your experience even better, don't hesitate to let us know.
Best Regards.
Produktanmeldelser
Customer Support
Oxford Homeware London Ltd
1 year ago
Dear Customer,
Thank you so much for your kind words! We're so glad to hear that you love the dotted quilter cover and that it's been both soft and easy to care for—that's exactly what we aim for in our products. It means a lot to us that you've been so happy with everything you've ordered from Oxford Homecare, and we're especially grateful that you've recommended our bedding to your daughter. We hope she loves her purchases just as much as you do!
If there's ever anything else we can do to make your experience even better, feel free to reach out. We're here to help, and we truly appreciate your continued trust in us. Thank you again for your support!
Best Regards.
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Our products are suitable for hotels, education institutes, healthcare centers, care homes, guest houses. Our top-notch customer service & quality in household items both online & retail stores make us outshine among other online home décor retailers.