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Oxbury Bank Plc-anmeldelser

Vurdert
Utmerket
Service
4.7
/5
Produkt
4.7
/5

5

4

3

2

1

1,296

213

44

26

35

1,614

vurderinger det siste året

Viser alle 2,664 anmeldelser
MB
Mrs Tessa Bundhun
2 years ago
Kjøpsdato: 12/05/2022
Hva Mrs Tessa Bundhun sa om Oxbury Bank Plc:
seamless transaction
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Bundhun, thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to so happy to hear that you found our communication very good. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Produktanmeldelser

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Mrs Miroslawa Ralph
2 years ago
Kjøpsdato: 12/05/2022
Hva Mrs Miroslawa Ralph sa om Oxbury Bank Plc:
Very good. Quick response from helpline. A bit confusing authorisation using the phone but after help I managed to do it.
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Ralph, Thank you for your positive feedback. We appreciate your feedback, it enables us to continually improve our services to our valued customers. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
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Del
Pålitelig kunde
2 years ago
Kjøpsdato: 11/05/2022
Great service like the website for ease of use and security
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Produktanmeldelser

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Mr John Flower
2 years ago
Kjøpsdato: 12/05/2022
Hva Mr John Flower sa om Oxbury Bank Plc:
Easy to use website and app. Whole process of opening a new account and funding it went smoothly. Only issue I have is that there is no contact telephone number which I would have used to verify the s
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mr Flower, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to hear that you found the use of our website and the Oxbury App easy. We appreciate your feedback in respect of there being no contact number for our savings customers. However, we are set up as a digital banking proposition for our savings customers and therefore our infrastructure does not include an extensive call centre team. If any customer requests via email or webchat for us to call them, we will do so usually within 15 minutes of receiving the request and we generally also provide a telephone contact number. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
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Del
Pålitelig kunde
2 years ago
Kjøpsdato: 12/05/2022
Excellent!
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Olivia
Oxbury Bank Plc
2 years ago
Thank you for your positive feedback. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
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Mr Arthur Stevenson
Eastry, Kent.
2 years ago
Kjøpsdato: 12/05/2022
Hva Mr Arthur Stevenson sa om Oxbury Bank Plc:
I read quite a few negative reviews about access and security and requiring an expensive phone, so really wondered whether to trust my instinct. Everything I had read about the bank, how it was set-u
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are in the process of setting up the confirmation of payee system, however this can take a some time. We understand why this may be a concern, only a few banks at present are opted into a scheme where banks can verify a sort code. This means that at present our bank does not display this message. However, Oxbury is authorised and regulated by the FCA and PRA and funds up to £85,000 are protected by the FSCS should anything go wrong. We are on the Financial Services Register under reference number 834822. All of this information is provided on our website just in case you would like any further information on this. We are glad to hear that you have managed to sort it out with your bank. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Produktanmeldelser

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Mr Martin Cox
2 years ago
Kjøpsdato: 12/05/2022
Hva Mr Martin Cox sa om Oxbury Bank Plc:
Quick confirmation of received funds both via email and visible in account
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mr Cox, thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
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Mrs Jennifer Lehmann
2 years ago
Kjøpsdato: 12/05/2022
Hva Mrs Jennifer Lehmann sa om Oxbury Bank Plc:
The best feature with using this bank is that when you deposit any money into the account you receive an email confirmation along with an up to date balance. I have topped this account up a number of
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Lehmann, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are so happy to hear that you appreciate our confirmation of deposit emails. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Produktanmeldelser

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Del
Pålitelig kunde
2 years ago
Kjøpsdato: 12/05/2022
A fast and simple process once I had recognised the juggling between desktop and mobile phone. Highly recommended. Shame about the drop of interest rate between opening my account and that for my wife
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Olivia
Oxbury Bank Plc
2 years ago
Thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
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Del
Pålitelig kunde
2 years ago
Kjøpsdato: 12/05/2022
the agent helped me open an account as I do not have mobile phone and I dont want one but seems as if you are penalised now in this world if you dont own one
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Produktanmeldelser

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Om Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.
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One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom
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Om Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.