Found it hard to get in touch with someone re delivery
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Bedroom carpet
Excellent service provided. Good communication and very helpful.
Would definetly recommend On Line Carpets.
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Exelent
0
Del
GW
Graham Walker
Feefo-verifisert
GBR
1 month ago
Hva Graham Walker sa om Online Carpets:
Exceptional
Seamless from ordering to delivery...
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Would recommend
No issues
0
Del
ME
Mrs Julie A Edmonds
Feefo-verifisert
1 month ago
Hva Mrs Julie A Edmonds sa om Online Carpets:
Very good but felt the £20 delivery charge was too much for a £7 item. Especially as I had already spent over £400 on laminate flooring.
0
Del
RB
Richard Burton
Feefo-verifisert
GBR
2 months ago
Hva Richard Burton sa om Online Carpets:
issues resolved responsibly
delivery experience was not ideal, but the company listened to my feedback and resolved my issue satisfactorily
Customer Services
Online Carpets
2 months ago
Good afternoon,
We appreciate you taking the time to review your recent order and are sorry to hear that you were left disappointed with the delivery service provided.
Our delivery information, including delivery timescales, is provided on our website and within our order confirmation emails. Our deliveries are made to the nearest accessible external point of the property, which is typically the front door or, where access restrictions apply, kerbside. Drivers are not contracted to enter properties or carry goods beyond the threshold, and on this occasion the delivery was made to the driveway in line with our delivery policy.
Having reviewed your order, we can confirm that it was delivered within the advertised Express Delivery timescale.
We appreciate your comments and have shared your feedback with our Customer Care Team for further review as part of our ongoing commitment to improving our service.
Kind regards,
Jenny
Online Carpets
0
Del
MW
Machiela Williams
Feefo-verifisert
GBR
2 months ago
Hva Machiela Williams sa om Online Carpets:
Perfect! Excellent! And speedy delivery.
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
New carpet & Underlay
Fast delivery. Excellent price
0
Del
SS
Susan Smith
Feefo-verifisert
GBR
2 months ago
Hva Susan Smith sa om Online Carpets:
12 mm flooring
Great from start to finish , Ordering , Delivery spot on , the flooring is of excellent quality was told it was easy to lay by the fitter & it looks stunning, ,the delivery driver was a gem placed it...
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.