Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Online Carpets-anmeldelser

http://www.onlinecarpets.co.uk/

EKSEPSJONELL

Service

4.8

2,258

187

2,570

vurderinger det siste året

Viser alle 49,570 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 month ago

The process was so quick, I orders it online it came on time.

David James Duffy

Feefo-verifisert

1 month ago

Hva David James Duffy sa om Online Carpets:

delivered exactly on scedule.

Pålitelig kunde

Feefo-verifisert

1 month ago

Great quality

Brilliant service and fast delivery

Pålitelig kunde

Feefo-verifisert

1 month ago

Great service

Had a faulty product which was replaced promptly by Charlie

Pålitelig kunde

Feefo-verifisert

1 month ago

Good value for money

Easy to order via the website and my order was delivered on time and exactly as described. The free samples were really helpful to pick colour and style. Carpet seems like good quality and excellent...

Les mer

Peter Finch

Feefo-verifisert

GBR

1 month ago

Hva Peter Finch sa om Online Carpets:

All in all wood recommend online carpets

Good communication quick delivery will use again & recommended to any one looking to purchase underlay or carpet

Pålitelig kunde

Feefo-verifisert

1 month ago

Landing and toilet floor

Fast delivery , good price ,good quality

Joanne Evans

Feefo-verifisert

GBR

1 month ago

Hva Joanne Evans sa om Online Carpets:

So glad I ordered

Did what they said they would do - delivered within the time frame and the live link sent via email to track your delivery was great.

Pålitelig kunde

Feefo-verifisert

1 month ago

Budget friendly qulaity

Spot on

Miss Wilson

Feefo-verifisert

1 month ago

Hva Miss Wilson sa om Online Carpets:

Property damage during delivery and no customer service

Unfortunately, the customer service was very disappointing. After contacting them regarding an issue with my delivery, I received no response or support despite following up. It’s frustrating to be...

Les mer

Customer Services

Online Carpets

1 month ago

Good morning, Thank you for expressing your concerns regarding your order experience. We are sorry to hear that you were left feeling disappointed. After reviewing the order details, we can see that we opened an investigation into the events of the day. A conclusion was reached, and updates and the outcome of the investigation were provided to you. Please be assured that we take all complaints seriously, and we fully investigate every aspect of the concerns raised. We are genuinely sorry that the outcome of the investigation has not provided you with the response you were hoping for. A member of our Customer Care Team will contact you shortly to discuss this further. Kind regards, Jenny Online Carpets

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Great website where you can put your sizes in,very competitive price

Excellent price for a web back carpet ,I'll be ordering more for livingroom

Se alle medier (10)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo