Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

Dr Rod Mc Connell

Feefo-verifisert

5 years ago

Hva Dr Rod Mc Connell sa om Your NRG:

On time, helpful, right price

Gordon

Your NRG

5 years ago

Thanks

Mr Simon Johnson (BoilerJuice)

Feefo-verifisert

5 years ago

Hva Mr Simon Johnson (BoilerJuice) sa om Your NRG:

all good, but I asked for mid sized tanker and got a full sized one, which doesn't fit down our drive easily

Gordon

Your NRG

5 years ago

Hello, thank you for your feedback. I have amended your account so that we plan your future deliveries on our smaller tanker in future. We are sorry for the inconvenience. Thanks, LD.

Pålitelig kunde

Feefo-verifisert

5 years ago

Very friendly and helpful. Had the best price for home heating oil, out of all the companies that supply in my area.

Gordon

Your NRG

5 years ago

Thanks for letting us know, we look forward to delivering your oil again soon! LD

Mr Philip Dawes

Feefo-verifisert

5 years ago

Hva Mr Philip Dawes sa om Your NRG:

10 order means within 10 days not on day 10

Gordon

Your NRG

5 years ago

Good afternoon, thank you for taking the time to respond to our feedback survey. As discussed recently, we can offer such a competitive price on a 10 day delivery window as it allows our transport team the flexibility within the routing. I checked and your order was delivered two days before the promised end date, going forward we will ensure you receive a notification the night before. Thanks

Mrs Valerie Lanceley

Feefo-verifisert

Northallerton

5 years ago

Hva Mrs Valerie Lanceley sa om Your NRG:

Very efficient and helpful. Competitive prices as well.

Gordon

Your NRG

5 years ago

Hello, we are pleased to hear you are happy with our service! Thank you for letting us know. LD

Mrs PAULA DREW

Feefo-verifisert

5 years ago

Hva Mrs PAULA DREW sa om Your NRG:

Reliable and Effecient

Very reliable and competitive on price, online ordering is simple and easy to use, but the staff are courtesy and professional if you have to call. Well Done NRG!

Gordon

Your NRG

5 years ago

Thank you for letting us know about your recent experience online, we really appreciate your feedback. LD

Mr Michael Hutchinson

Feefo-verifisert

5 years ago

Hva Mr Michael Hutchinson sa om Your NRG:

Excellent service

Gordon

Your NRG

5 years ago

Thank you for your 5* review, LD

MRS WELLER

Feefo-verifisert

BEDFORD

5 years ago

Hva MRS WELLER sa om Your NRG:

Easy to order, and oil delivered promptly and efficiently.

Gordon

Your NRG

5 years ago

Thank you for your feedback, we look forward to delivering to you soon. LD

Mrs Shirley Murkin

Feefo-verifisert

Barrow ip295dy

5 years ago

Hva Mrs Shirley Murkin sa om Your NRG:

Always satisfactory, drivers very professional and helpfjl

Yes not a problem.

Gordon

Your NRG

5 years ago

Hello, thank you for your feedback, we really appreciate it and will be sure to pass your 5* review onto our helpful drivers. LD

Mr Healey

Feefo-verifisert

5 years ago

Hva Mr Healey sa om Your NRG:

Too many emails

The delivery in May was fine, thank you, but too many emails now, too much marketing hype since, too many OTT claims on prices.

Gordon

Your NRG

5 years ago

We appreciate your feedback as we are always looking for ways to improve our business. Our marketing manager will be really sad to hear that you are not a fan of our emails :(

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