Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 years ago

Good service.

The fuel was delivered on the stated day. Driver very polite and friendly.I would recommend to friends

Bethany

Your NRG

5 years ago

Hello, Thank you for your custom taking your time to leave us a review, we are delighted that you had an overall positive experience with us. It is great to hear that you would recommend us to your friends!

Graham King

Feefo-verifisert

LE14 4LP

5 years ago

Hva Graham King sa om Your NRG:

The delivery of oil was impeccable. However, I had also asked for some attention to the capacity gauge, but nothing happened.

Paul Johnston

Feefo-verifisert

5 years ago

Hva Paul Johnston sa om Your NRG:

Professional service all round.

Competitive price, e-mail for delivery date and phone call on the day were good and the friendly driver was a bonus..

Bethany

Your NRG

5 years ago

Hello Paul, We are really pleased that you had an overall positive experience with us. It is great to hear that you received a competitive price and that you found our delivery updates to be helpful. Thank you for taking your time to leave us a review, we highly value your feedback.

G Mason

Feefo-verifisert

5 years ago

Hva G Mason sa om Your NRG:

Good performance in a crisis.

Contacted me when delivery delayed due to HGV and tanker driver crisis, then met the revised delivery time precisely. Star performer.

Bethany

Your NRG

5 years ago

Hello Mr Mason, Firstly, we would like to apologise again that we were unable to deliver your oil and originally planned due to unforeseen circumstances. We are however delighted to hear that you received your oil promptly on the revised date as expected, and had an overall positive experience with us. Thank you for taking your time to leave us a review, we really appreciate your custom and feedback.

David Hardaker

Feefo-verifisert

5 years ago

Hva David Hardaker sa om Your NRG:

Good service

Delivery was well within time specified and went smoothly with pleasent driver. I would use again.

Bethany

Your NRG

5 years ago

Hi David, It is really great to hear that you would use us again; we are delighted that you had an overall positive experience with us. Thank you for leaving us a review, I will make sure that I pass your appreciation onto our driver.

Customer

Feefo-verifisert

5 years ago

Hva Customer sa om Your NRG:

First rate very helpful and prompt deliveries

Bethany

Your NRG

5 years ago

Hello, It is great to hear that you are pleased with your experience with us. We are really happy that we were able to meet your oil requirements promptly. Thank you for taking your time to leave us a review, we really appreciate your feedback.

Customer

Feefo-verifisert

5 years ago

Hva Customer sa om Your NRG:

First class very helpful and prompt deliveries as requested can not ask for more

Bethany

Your NRG

5 years ago

Hello, Thank you for your custom and for providing us with feedback, we are delighted that you had an all round positive experience with us. It is great to hear that your oil was delivered efficiently as you requested.

Patricia WhelanCustomer

Feefo-verifisert

Near Bury St Edmunds

5 years ago

Hva Patricia WhelanCustomer sa om Your NRG:

Excellent service

An excellent service . Easy to order online. Drivers always courteous and helpful. Deliveries as arranged. Prompt if necessary. Customer service efficient.

Bethany

Your NRG

5 years ago

Hello, We are really pleased that you had an overall positive experience with us. It is great to hear that you found our ordering process to be smooth and customer service to be efficient. We are glad that your oil was delivered promptly, as you expected. Thank you for taking your time to leave us a review, we highly value your feedback.

Pålitelig kunde

Feefo-verifisert

5 years ago

Seamless

Kept us informed pretty well considering the current delivery difficulties and the actual delivery experience on the day was seamless and rapid. We are newbies to the process and to Oil NRG and were...

Les mer

Bethany

Your NRG

5 years ago

Hello, First of all thank you very much for your kind words I will be sure to pass your appreciation onto the relevant members of staff and our driver. Despite the current difficult circumstances which we are facing, we continuously strive to deliver a seamless service to our customers, therefore it is great to hear when we have done just that. We are delighted that we were able to make the process of sourcing oil, that little bit easier. Thank you for your custom and taking your time to leave us a review, we really appreciate your feedback.

Sinclair

Feefo-verifisert

5 years ago

Hva Sinclair sa om Your NRG:

Very efficient

Very efficient… kept me updated, great service

Bethany

Your NRG

5 years ago

Hello, It is great to hear that your oil was delivered efficiently and overall you were happy with the service that you received from us. We are happy that you found our delivery update process helpful. Thank you for leaving us a review, we really appreciate your feedback.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Se alle medier (7)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo