Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

Miri Morris

Feefo-verifisert

Huntingdon

5 years ago

Hva Miri Morris sa om Your NRG:

excellect service

very pleased with their service. Drivers always cheerful and polite. They always let me know day before they are coming and deliver in time scale stated. Would buy from them again and recommend.

Bethany

Your NRG

5 years ago

Hello Miri, We are delighted that you would use us again and recommend us to others, as this is what we strive to achieve. Thank you for leaving us a review, we really appreciate your feedback. It is great to hear that you found our delivery updates to be helpful and that your oil was delivered with a smile. We will make sure we pass on your kind words to our delivery drivers.

Pålitelig kunde

Feefo-verifisert

5 years ago

1st time user and spot on service supplied

Bethany

Your NRG

5 years ago

Hello, We are really happy that you had a positive first time experience with us. Thank you for your custom and taking your time to leave us a review, we highly value your feedback.

Customer

Feefo-verifisert

5 years ago

Hva Customer sa om Your NRG:

Deliver on a timely basis, respond to requests promptly

Bethany

Your NRG

5 years ago

Hello, We are really happy to hear that you are pleased with the way that we take care of your oil requirements. We are delighted that you had a positive all round experience with us. Thanks for taking your time to leave us a review, we appreciate your feedback.

Science Of The Soul

Feefo-verifisert

5 years ago

Hva Science Of The Soul sa om Your NRG:

We rate Oil NRG 5 star for the their exceptional service and their willingness to serve.

Bethany

Your NRG

5 years ago

Hello, We are really pleased that we were able to provide you with a five star service, as this is what we always strive to achieve at Oil NRG. Thank you for your custom and for taking time to leave us a review, we highly value your feedback.

Pålitelig kunde

Feefo-verifisert

5 years ago

Satisfied customer good customer service.

No hassle to order, quick to deliver, well informed and what a pleasant driver well done

Bethany

Your NRG

5 years ago

Hello, We are delighted that you had an overall positive and seamless experience with us. It is great to hear that you found our delivery updates to be helpful and that your oil was delivered promptly. Thank you for taking your time to leave us a review, we highly value your feedback. I will make sure to pass your appreciation onto our driver.

MR ALEX MITCHELL

Feefo-verifisert

5 years ago

Hva MR ALEX MITCHELL sa om Your NRG:

Lack of communication about the delivery. As luck would have it we were there but a phone call in advance would have been sensible as we had requested

Laura Dawkins

Your NRG

4 years ago

Good morning, thank you for your feedback. We are really sorry that we did not notify you of your delivery. Unfortunately, we cannot call you the day before but we can text you. I have set up your SMS notification for all deliveries going forward. Hope this helps. Take care, Laura.

Pålitelig kunde

Feefo-verifisert

5 years ago

Little disappointed

I ordered on line - money was paid - no order however was created. Had to phone up to find out what had gone wrong after 10 days. Then had to wait a further 7 days before delivery arrived. Was told...

Les mer

Laura Dawkins

Your NRG

4 years ago

Good morning, thank you for taking the time to respond and provide your feedback. I am so sorry that you had a negative experience with Oil NRG. We are currently in the process of building a brand new website, we are sure that you will have no issues moving forward. I have also set up a SMS notification for your future deliveries. Hope this helps. Take care, Laura.

Pålitelig kunde

Feefo-verifisert

5 years ago

oil nrg had to cancel the original delivery due to driver sickness but they phoned and arranged a delivery within a couple of days which was delivered.

Bethany

Your NRG

5 years ago

Hello, We are really sorry that your original planned delivery date had to be rearranged, but we are really pleased to hear that you still received your oil promptly. Thank you for your custom and for taking your time to provide us with feedback, we really appreciate it!

Pålitelig kunde

Feefo-verifisert

5 years ago

I was given three quotes. You delivered a week earlier of which was brilliant but it cost me extra money. If had run out it would of cost an extra £60 i would have been gutted paying that if the...

Les mer

Pålitelig kunde

Feefo-verifisert

5 years ago

quick and efficient

Bethany

Your NRG

5 years ago

Hello, We are really pleased that we were able to take care of your oil requirements quickly and efficiently. Thank you for your custom and providing us with feedback.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Se alle medier (7)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo