Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

Pålitelig kunde

Feefo-verifisert

4 years ago

Based on my experience with there credit control l will never buy from NRG.

The telephone sales and delivery driver were great, can't say the same about there credit control department which is certainly the worst customer experience l have had in a very long time. I placed...

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Bethany

Your NRG

4 years ago

Thank you for your feedback on the sales and transport teams. We are sorry you feel the way you do about the credit control team. The credit control team took two of the three calls from you mentioned on 12/10/21 and endeavoured to help as best they could in the circumstances surrounding your query. We were awaiting a call back from you to confirm the status of your query after you received your bank statements in the post. At which point, if your query was not resolved, we would again try to help further

Pålitelig kunde

4 years ago

Michael, from credit control has now called and explained the procedure for resolving the credit note issue. I believe this has now been fixed.

Customer

Feefo-verifisert

4 years ago

Hva Customer sa om Your NRG:

Good delivery service and price.

Pålitelig kunde

Feefo-verifisert

4 years ago

See above comments

Easy ordering, competitive price, delivered when promised by a helpful driver.

Bethany

Your NRG

4 years ago

Hello, We are delighted that you had an all round positive experience with us. It is great to hear that you found our ordering process to be simple and that we could take care of your oil requirements promptly at a competitive price. Thank you for your custom and for taking your time to leave us a review.

Turner

Feefo-verifisert

Marston Moretaine

4 years ago

Hva Turner sa om Your NRG:

Quick good service

Excellent service quick delivery, and driver very pleasant

Bethany

Your NRG

4 years ago

Hello, It is great to hear that you are happy with the service that we provide. I will make sure that I pass your appreciation onto our drivers.

Mrs P L Chapman

Feefo-verifisert

4 years ago

Hva Mrs P L Chapman sa om Your NRG:

Great service

Prompt delivery

Bethany

Your NRG

4 years ago

Hi, It is great to hear that we were able to take care of your oil requirements promptly. Thank you for your feedback!

Customer

Feefo-verifisert

Northumberland

4 years ago

Hva Customer sa om Your NRG:

Easy ordering, reliable service at a competitive price.

Bethany

Your NRG

4 years ago

Hello, We are really happy that you had an all round positive experience with Oil NRG. Thank you for your custom and feedback.

Robert Hays

Feefo-verifisert

4 years ago

Hva Robert Hays sa om Your NRG:

Excellent service

Very helpful on the telephone at a very difficult time for customers and suppliers

Bethany

Your NRG

4 years ago

Hello Robert, Even in these difficult times here at Oil NRG we continuously strive to provide our customers with a five star service, therefore it is great to hear when we have done just that. Thank you for taking your time to leave us a review.

Brenda Dent

Feefo-verifisert

Village

5 years ago

Hva Brenda Dent sa om Your NRG:

Good service as always.

Bethany

Your NRG

5 years ago

Hi Brenda, We are really pleased that you had an overall positive experience with us, once again. Thank you for your repeat custom and taking your time to leave us a review, we really appreciate it.

Brenda Dent

4 years ago

Customer

Feefo-verifisert

4 years ago

Hva Customer sa om Your NRG:

Excellent from ordering online to actual delivery

Bethany

Your NRG

4 years ago

Hello, We are delighted that you had an overall positive experience with us. Thank you for leaving us a review!

Carl @ Harwest Services

Feefo-verifisert

Swilland Suffolk.

4 years ago

Hva Carl @ Harwest Services sa om Your NRG:

Great service & Fast Delivery

Very helpful friendly people to deal with. Driver was on time and called as he was on his way. All round good company who we’ll use again in the future.

Bethany

Your NRG

4 years ago

Hello, We are delighted that you would use us again in the future. We are glad to hear that our friendly sales team and driver were able to take care of your oil requirements promptly and we look forward to doing so again sometime soon. Thank you for taking your time to leave us a review, we appreciate it!

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