Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

H Hudkin

Feefo-verifisert

4 years ago

Hva H Hudkin sa om Your NRG:

Cap left off tank after delivery.

Please remind your delivery drivers to replace the cap on the tank after delivery. Ours was left off and it rained heavily after so likelihood is now we have water in our tank.

Laura Dawkins

Your NRG

4 years ago

Hello. Thank you for taking the time to provide your feedback, we are really sorry that the cap was left off after the delivery and we understand how frustrating this must have been. I have reported the issue to our transport management team and we will speak to the driver. If you experience any further issues regarding the cap please let me know so that we can investigate. Apologies again.

Customer

Feefo-verifisert

4 years ago

Hva Customer sa om Your NRG:

So far, reliable and competitive

Delivered when they said they would. Yes will buy again

Bethany

Your NRG

4 years ago

Hello, We are pleased that you received your oil as when you expected it. We are delighted that you would use us again and we will look forward to taking care of your oil needs again in the future. Thank you for your review!

Pålitelig kunde

Feefo-verifisert

4 years ago

Advised of delivery day - delivered when stated - reasonable cost compared to competitors. Thank you

Bethany

Your NRG

4 years ago

Hello, We are pleased to hear that we were able to take care of your oil needs efficiently at a price that you are happy with. Thank you for your custom and for leaving us a five star review!

Mrs S Gibson

Feefo-verifisert

Milton Keynes

4 years ago

Hva Mrs S Gibson sa om Your NRG:

As usual great experience from ordering to delivery.

Without hesitation

Bethany

Your NRG

4 years ago

Hello, We are really happy that you had a great experience with us from ordering to delivery. Thank you for your repeat custom and for leaving us a five star review, we appreciate it!

Pålitelig kunde

Feefo-verifisert

4 years ago

Good customer service, reliable delivery

Have been using Oil NRG for years, very good customer service, reliable delivery, highly recommended.

Bethany

Your NRG

4 years ago

Hello, We are really happy that you have been continuously impressed with the service that we deliver. Thank you for repeatedly choosing to use Oil NRG and for leaving us a review. We are delighted that you would recommend us!

Pålitelig kunde

Feefo-verifisert

4 years ago

Great service

Excellent service and delivered on time.

Bethany

Your NRG

4 years ago

Hello, We are pleased that you are happy with the service that you received from us, it is great to hear that your oil was delivered on time. Thank you for your feedback!

COLIN

Feefo-verifisert

Irnham

4 years ago

Hva COLIN sa om Your NRG:

Very good service, competitive prices, and courteous delivery man.

Bethany

Your NRG

4 years ago

Hello Colin, We are glad that you had an overall positive experience with Oil NRG. Thank you for your five star review!

Pålitelig kunde

Feefo-verifisert

4 years ago

Polite courteous delivery driver

Pleasant driver who rang prior to delivery

Bethany

Your NRG

4 years ago

Hello, Thank you for your review! We are pleased that you found our delivery updates to be helpful, I will make sure that I pass your appreciation onto our delivery driver.

Kay Brain

Feefo-verifisert

4 years ago

Hva Kay Brain sa om Your NRG:

Process was efficient, although delivery took longer than expected, but understandable at present.

Bethany

Your NRG

4 years ago

Hi Kay, We are really sorry that your delivery took longer than you expected, however unfortunately due to the current UK driver shortage this means that our operations can sometimes be affected leading tom longer delivery windows. We are pleased that you found your experience with us to be efficient. Thank you for your custom and for providing us with feedback, we appreciate it.

Stephen Butler

Feefo-verifisert

4 years ago

Hva Stephen Butler sa om Your NRG:

Great service

I normally get my oil from a local supplier but the difference in price was a lot. I ordered the oil for delivery within 15 days as I was in no rush for it and they delivered well before this date. I...

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Bethany

Your NRG

4 years ago

Hello Stephen, We are delighted that you choose Oil NRG to take care of your oil needs at a price that you were happy with. We are really pleased that we were able to deliver your oil earlier than you expected it. Thank you for providing us with feedback, we look forward to taking care of your oil requirements again in the future!

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