Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Your NRG-anmeldelser

Viser alle 18,419 anmeldelser

Pålitelig kunde

Feefo-verifisert

4 years ago

Pleasant contact and delivered on time

Bethany

Your NRG

4 years ago

Hello, We are happy that we were able to deliver a five star service. Thank you for your review, we value your feedback.

Henry Walton

Feefo-verifisert

4 years ago

Hva Henry Walton sa om Your NRG:

Dominic is grand to deal with. 👍

Bethany

Your NRG

4 years ago

Hi Henry, Thank you for your five star review, we are really happy that you had a positive experience with us. I will make sure that I pass on your appreciation to Dominic.

Customer

Feefo-verifisert

4 years ago

Hva Customer sa om Your NRG:

Quick delivery when I had run out of heating oil

Quick Delivery, when I had returned from holiday and found I had run out of heating oil

Bethany

Your NRG

4 years ago

Hello, Thank you for your five star review. We are delighted that we were able to deliver your oil promptly when you were in need.

maurice knight

Feefo-verifisert

tivetshall st.margaret

4 years ago

Hva maurice knight sa om Your NRG:

had to wait a few weeks for delivery otherwise service was good.

yes,iwilluse them again

Bethany

Your NRG

4 years ago

Hi Maurice, We are sorry that you had to wait a few weeks before your oil could be delivered, we are currently facing busy periods in certain areas, due to unforeseen circumstances such as the the on going UK driver shortage. Thank you for your review, we appreciate your feedback! It is great to hear that you would use us again.

Pålitelig kunde

Feefo-verifisert

4 years ago

Fast efficient service. Very pleasant and helpful on telephone

Bethany

Your NRG

4 years ago

Hello, We are really happy that you are pleased with the service that we delivered. It is great to hear that our friendly sales team were able to help you to take care of your oil needs. Thank you for your custom and for leaving us a review.

Carol Neale

Feefo-verifisert

Middleham, N Yorkshire.

4 years ago

Hva Carol Neale sa om Your NRG:

Nothing more to add.

I certainly will continue with OIL NRG and will recommend to any one who wants to know. The driver had not been to me before but knew all about the delivery and everything was well done. Thank you...

Les mer

Bethany

Your NRG

4 years ago

Hello Carol, Thank you for your repeat custom and for taking your time to leave us a review. We are delighted to hear that you would use us again and recommend us to others, as this is what we strive to achieve. We will make sure to pass on your appreciation to our driver.

Pålitelig kunde

Feefo-verifisert

4 years ago

Really nice friendly delivery guys

Quick service considering the shortage of delivery drivers and very helpful as well

Bethany

Your NRG

4 years ago

Hello, We are really happy that one of our friendly delivery drivers were able to help you to take care of your oil needs promptly. Thank you for your review, we value your feedback.

Pålitelig kunde

Feefo-verifisert

4 years ago

Great service

Very easy ordering process, delivery arrived on the day stated,driver very polite ,excellent all round service at a competitive price too!,

Bethany

Your NRG

4 years ago

Hello, We are really pleased that you had an all round positive experience with us. It is great to hear that your oil was delivered on time by one of our friendly team. Thank you for leaving us a five star review, we highly value your custom and feedback.

Pålitelig kunde

Feefo-verifisert

4 years ago

fast and efficient

Fast efficient service, with good communication

Bethany

Your NRG

4 years ago

Hello, Thank you for your five star review. We are happy that we were able to take care of your oil needs promptly and it is great to hear that you found our delivery updates to be helpful.

Pålitelig kunde

Feefo-verifisert

4 years ago

Unable to read printout left by driver as, presumably ink running low, it was far too faint. Otherwise no issue.

Bethany

Your NRG

4 years ago

Hello, We are really sorry that you were unable to read the print out which was left by our driver. Next time we will ensure that our printers are well topped up and working properly when we deliver your oil in the future. thank you for your feedback, we appreciate it!

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