Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Novuna Vehicle Solutions Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 402 anmeldelser

Peter

Feefo-verifisert

5 years ago

Hva Peter sa om Novuna Vehicle Solutions:

Transaction and updates very helpful

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review! ^Sophie

Pålitelig kunde

Feefo-verifisert

5 years ago

Great

Very good service very quick.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking the time to leave a review! ^Sophie - HCVS Marketing Team

Elliott

Feefo-verifisert

5 years ago

Hva Elliott sa om Novuna Vehicle Solutions:

Excellent and stress free

My contact Alexandra Jolly throughout was extremely friendly and helpful with any questions I had. Although I haven't taken receipt of my vehicle, the process so far has been first class

Michael

Feefo-verifisert

Leicestershire

5 years ago

Hva Michael sa om Novuna Vehicle Solutions:

So easy

Friendly and flexible and didn't mind at all that I changed my ind at least 4 times over what car to have. They have a wide knowledge of vehicles and quickly provide revised quotes and options. Much...

Les mer

null

Feefo-verifisert

5 years ago

Hva null sa om Novuna Vehicle Solutions:

Problem solved

Great service got me out of a problem when my old car let me down and Citroen couldn’t help because of lock down in France

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it's really appreciated - I'm glad we were able to resolve your problem! ^Sophie - HCVS Marketing Team

Sol Gareth Russell

Feefo-verifisert

5 years ago

Hva Sol Gareth Russell sa om Novuna Vehicle Solutions:

Helpful and quick replies

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review - it's really appreciated! ^Sophie - HCVS Marketing Team

Pålitelig kunde

Feefo-verifisert

5 years ago

Great customer experience throughout the process

Sophie

Novuna Vehicle Solutions

5 years ago

Many thanks for your review - glad you've had a great customer experience! ^Sophie - HCVS Marketing Team

Pålitelig kunde

Feefo-verifisert

5 years ago

Ali was very helpful and prompt

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review - it's really appreciated! ^Sophie - HCVS Marketing Team

Nicholas

Feefo-verifisert

5 years ago

Hva Nicholas sa om Novuna Vehicle Solutions:

Very helpful, professional interaction throughout

Call handlers were very helpful throughout and were able to assist with all my queries.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Nicholas- it's really appreciated! ^Sophie - HCVS Marketing Team

Andy

Feefo-verifisert

Bristol

5 years ago

Hva Andy sa om Novuna Vehicle Solutions:

Clunky start, excellent finish!

the initial registration onto the site took longer than i would of expected - nearly 3 weeks in total, however once on the website was very easy to use, although lacking in faq's. This led to a call...

Les mer

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Andrew, it is greatly appreciated - I'll be sure to pass the feedback onto Ally! We hope you love your new Fiat 500! ^ Kind regards, Sophie - HCVS Marketing Team

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Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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Novuna Vehicle Solutions-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?