Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Novuna Vehicle Solutions Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 402 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 years ago

Brilliant service, leasing with Hitachi since 2008😃

Always go above and beyond if something goes wrong with the car, quick service.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking the time to leave a review - it's really appreciated. :) ^Sophie

Fraser

Feefo-verifisert

5 years ago

Hva Fraser sa om Novuna Vehicle Solutions:

Really Slow

Speed up their order process - like dealing with a government department in terms of urgency in getting action

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking the time to leave us a review & apologies you haven't been satisfied with the speed of the order process - I will be sure to pass on the feedback. ^Sophie

Pålitelig kunde

Feefo-verifisert

5 years ago

Easy to use and significantly cheaper than financing direct with a dealer

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review! ^Sophie

Andrew

Feefo-verifisert

5 years ago

Hva Andrew sa om Novuna Vehicle Solutions:

Fantastic service and very helpful and hugely knowledgeable.

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Andrew, it is greatly appreciated! ^Sophie

Moira

Feefo-verifisert

5 years ago

Hva Moira sa om Novuna Vehicle Solutions:

Been with them 12 years

They keep me informed of progress when ordering my car

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review Moira, so glad you're happy with the service you'd had with us! ^Sophie

Pålitelig kunde

Feefo-verifisert

5 years ago

Helpful, friendly and simple. Explained the process clearly

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for your review, it is greatly appreciated! ^Sophie

Pålitelig kunde

Feefo-verifisert

5 years ago

Professional, slick, reasuring!!

Really professional, everyone was so helpful and patient! The brand name instils confidence and the interface with Jaguar Land Rover was slick and reasuring too!!

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for leaving such a positive review, it's really appreciated! We hope you love your car! ^Sophie

Pålitelig kunde

Feefo-verifisert

5 years ago

Kind and attentive

Kind and attentive customer service. Any questions I had was addressed quickly ensuring I’m comfortable and the thing I liked most is that they weren’t pushing up with the sales. Really good customer...

Les mer

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking the time to leave a review, it's really appreciated! We hope you love your car! ^Sophie :)

Allan

Feefo-verifisert

5 years ago

Hva Allan sa om Novuna Vehicle Solutions:

Contact is always good and helpful

Sophie

Novuna Vehicle Solutions

5 years ago

Thanks for the review Allan! ^Sophie

Mark

Feefo-verifisert

5 years ago

Hva Mark sa om Novuna Vehicle Solutions:

A great deasl

Very pleased with the deal. Sometimes they were difficult to contact and didn't return calls or emails!

Sophie

Novuna Vehicle Solutions

5 years ago

Thank you for taking the time to leave a review - we're glad you were pleased with the deal! Please don't hesitate to get in contact with our Customer Care team directly if you do have any questions or concerns. Enjoy the car! ^Sophie

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Novuna Vehicle Solutions-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?