Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Norton Insurance Brokers-anmeldelser

https://www.nortonib.co.uk/

EKSEPSJONELL

We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.

Service

4.8

160

197

vurderinger det siste året

Viser alle 2,729 anmeldelser

Pålitelig kunde

Feefo-verifisert

5 months ago

Appalling. Too much lack of attention to details and requirements, and no call backs until after the renewal date despite a number of requests by phone and email a month before.

Sue

Norton Insurance Brokers

5 months ago

Please accept our sincere apologies for the significant shortcomings you experienced during your policy renewal. The errors in your documentation, communication delays, and overall lack of attention to detail you described are unacceptable and not the standard of service we aim to provide. We have addressed the specific issues with your policy and a manager will be in touch with you directly via email to discuss this further and confirm the resolution. We are reviewing our internal processes to prevent this from happening again. Thank you for bringing this to our attention. Sincerely, Harry O'Neill Team Manager, Norton

Pålitelig kunde

Feefo-verifisert

5 months ago

New car policy

Added a new car to my multi car policy. My insurance representative sorted it all out for me and also protected car with tracker.

Mr Gary Gooch

Feefo-verifisert

GBR

5 months ago

Hva Mr Gary Gooch sa om Norton Insurance Brokers:

car insurance

very satisfied .easy to contact. Seemalal is very helpful with my needs in insurance

Pålitelig kunde

Feefo-verifisert

5 months ago

Highly recommended

The service I received was A1! Thankyou Joshua for great customer service. A pleasure to talk to with a reliable, friendly and personal touch.

Pålitelig kunde

Feefo-verifisert

5 months ago

Home insurance A fare price and a good service.

Very good.

Mr Andrew Irish

Feefo-verifisert

GBR

5 months ago

Hva Mr Andrew Irish sa om Norton Insurance Brokers:

review

good phone service with consistent person

Pålitelig kunde

Feefo-verifisert

5 months ago

Professional broker

Professional, kept me informed and very easy to discuss changes

Pålitelig kunde

Feefo-verifisert

5 months ago

Yes very good no hassle service and polite 👌

Mr Stuart Rain

Feefo-verifisert

GBR

5 months ago

Hva Mr Stuart Rain sa om Norton Insurance Brokers:

Feedback

If you don't leave feedback they will hound you into the grave. If the service provided was good then customer would leave positive feedback without being asked.

Sue

Norton Insurance Brokers

5 months ago

Thank you for your feedback, this is certainly not our intent, and I will contact you directly for more information so that we can fix this issue as a matter of urgency. Thank you for your business & comments, Sue Stokes, Compliance & Quality Manager.

Pålitelig kunde

Feefo-verifisert

5 months ago

The best in the business

Excellent service as always. Friendly but very professional and a big thank you.

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