Excellent service from Norman Records. Great communication, very fast dispatch and everything was packed extremely well. The records / CDs arrived safely and exactly as described. A very reliable and...
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0
Del
Pålitelig kunde
Feefo-verifisert
9 days ago
Speedy, well packaged, fairly priced and gets what I like.
Speedy, well packaged, fairly priced and gets what I like with recommendations.
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Del
DP
DP
Feefo-verifisert
GBR
10 days ago
Hva DP sa om Norman Records:
Norman are awesome
Norman are the best, they give great friendly service and have an interesting and eclectic range of releases and I always find new stuff. Big love for Norman! .
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AP
Al Philpott
Feefo-verifisert
GBR
11 days ago
Hva Al Philpott sa om Norman Records:
4/10, could do better.
Very slow to deliver - it was several weeks after placing the order before the items arrived.
Up until then, an easy transaction, but naff all comms after receipt of order until despatch - it was...
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Nathon Raine
Norman Records
10 days ago
Hi Al,
First of all, sorry about the delay on this one. "Several weeks" is generous...your original order was placed in May and didn't dispatch until July!
Two explanations for you:
1. There was a long delay on the Cure boxset. We did chase this but there are general problems with CD represses at the moment. There are, we believe, no CD pressing plants left in the UK and so everything is getting snarled up due to the complexities of overseas manufacture and shipping.
2. In theory, you should've received an automatic email every two weeks or so summarising the status of your order. It's possible that these landed in your spam folder? Looking at your email address, it's also possible that they never even made it that far but were intercepted by the spam filters of your email provider. We have had problems with emails going to that provider for years, and there's apparently little we can do about it. However, I can see that your last few emails from us were delivered just fine. So it could be another technical problem of some kind.
All in all, not our finest hour and we are sorry.
Best wishes,
Nathon
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Del
Pålitelig kunde
Feefo-verifisert
11 days ago
All good
Just really good!
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Del
Pålitelig kunde
Feefo-verifisert
11 days ago
Good
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Del
Pålitelig kunde
Feefo-verifisert
12 days ago
Norman's Usual Great Service
Norman's usual great service. Good selection with a fast delivery at a good price - with loyalty bonus points too!
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Del
Pålitelig kunde
Feefo-verifisert
12 days ago
***
***
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Del
Pålitelig kunde
Feefo-verifisert
12 days ago
Excellent on-line record retailer
Excellent range of records. Always well priced. I am kept informed as a customer and the records when they are sent are well packaged.
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.