Slow responses and poor communication in relation to availability of products & especially confusing return/exchange process. Gave up in the end.
Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. We're really sorry for the negative experience. Please rest assured that you have our commitment to improving the way we communicate especially for out-of-stock orders. Until then, please accept our sincerest apologies on behalf of everyone on the team. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Fantastic service, I had a query and my question was answered quickly. Postage was approx 1 week from when I ordered and I live in Australia.
The earrings are beautiful and the quality is lovely. ...
Thank you for sharing your feedback. Please be aware that customs and localized delays are beyond our control, however, rest assured that we will continue to work in improving our delivery services. In the future, we would also recommend choosing the express delivery option if required. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Bought a watch for my fiance for Christmas and got 2 additional bands. He LOVED it, gets complimented all the time. Very nice detailing on watch, came on time for Christmas, will definitely look...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
