Hva Sephen Joshua Koshy sa om NobleOak Life Limited:
Excellent
Detailing about the product and assisting for completing the insurance application
0
Del
ST
Shanti Tatineni
Feefo-verifisert
6 days ago
0
Del
Pålitelig kunde
Feefo-verifisert
6 days ago
Good experience!
Easy, fast and efficient application and review and approved in very short time.
0
Del
Pålitelig kunde
Feefo-verifisert
8 days ago
RACGP discount not applied against my knowledge
Very friendly fellow
But I the whole point of contacting Noble Oak was that RACGP members get the 15% discount.
i had discussed this with your reps over the phone previously. And I had difficulty...
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Steve
NobleOak Life Limited
6 days ago
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service or experience we aim to deliver to our customers.
We have investigated the matter and feedback has been provided to the team to help ensure the correct discounts are consistently applied for eligible customers going forward, and to make sure we are always offering the opportunity to hear about our other products.
To resolve the issue, a member of our Client Services team will be in contact with you shortly to rectify the discount issue. They will also be happy to talk you through our other insurance products, including Income Protection, to ensure you have access to the cover options that best meet your needs.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us continue to improve the experience we provide to our customers.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Del
Pålitelig kunde
Feefo-verifisert
10 days ago
No
No one has followed up
Steve
NobleOak Life Limited
6 days ago
Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Del
Pålitelig kunde
Feefo-verifisert
10 days ago
Life insurance
Great service and sorted in a few days
0
Del
MS
Mariska Setionago
Feefo-verifisert
11 days ago
Hva Mariska Setionago sa om NobleOak Life Limited:
Great service
0
Del
Pålitelig kunde
Feefo-verifisert
15 days ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
Del
PU
Primali Udawatta
Feefo-verifisert
AUS
16 days ago
Hva Primali Udawatta sa om NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
0
Del
MG
Michael Gainer
Feefo-verifisert
AUS
26 days ago
Hva Michael Gainer sa om NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
