Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

NICEIC Insurance Services-anmeldelser

Viser alle 1,919 anmeldelser

Liam

Feefo-verifisert

4 years ago

Hva Liam sa om NICEIC Insurance Services:

Lovely customer service and easy to apply.

Michael

Feefo-verifisert

4 years ago

Hva Michael sa om NICEIC Insurance Services:

Excellent

Very helpful good price easy to contact

Brian

Feefo-verifisert

Beaminster

4 years ago

Hva Brian sa om NICEIC Insurance Services:

A link to the website, but no instructions how to proceed.

I found it rather difficult to navigate the site. I followed the link that was given to me in the email but once I'd got to the website the process was unclear. What was I supposed to do? What button...

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Lauren Charlesworth

NICEIC Insurance Services

4 years ago

Thank you for your feedback, I have relayed this back to the IT Department and arranged for an Executive to contact you directly to discuss this further. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Sean

Feefo-verifisert

4 years ago

Hva Sean sa om NICEIC Insurance Services:

good price but very pushy with the telephone sales as 6 phone calls in 7 days

Lauren Charlesworth

NICEIC Insurance Services

4 years ago

Thank you for your feedback , I apologise for the number of calls you have received over such a short period and I have notified the Manager of the team to allow them to invesitage this internally. Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Christina

Feefo-verifisert

4 years ago

Hva Christina sa om NICEIC Insurance Services:

Affordable insurance awful group to deal with

If it wasn’t for the fact the indemnity insurance was cheap I wouldn’t use them.The legal documents emailed to me for my full inspection were beyond my comprehension as it is written in legal jargon...

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Lauren Charlesworth

NICEIC Insurance Services

4 years ago

Thank you for your response, unfortunately the documents are provided by the insurer and we are unable to change these, however we can explain the levels of cover and should you have any specific queries that we are unable to answer we can refer this to the insurer on your behalf and obtain that information for you. I apologise that this was not done on this occasion, we do want to help customers to make sure they understand the documents as much as possible and I have arranged for an Executive to contact you directly to discuss this, and any other queries you may have, further. Should you wish to contact us in the meantime, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

John

Feefo-verifisert

New Malden

4 years ago

Hva John sa om NICEIC Insurance Services:

Quick, courteous and efficient.Re newed with little fuss.

Despite not receiving initial email all was sorted out via a quick phone call.

Chris

Feefo-verifisert

4 years ago

Hva Chris sa om NICEIC Insurance Services:

Very easy to deal with, great product at a good price.

Pålitelig kunde

Feefo-verifisert

4 years ago

Disappointed

No reminder received or renewal quote sent, I had to do all the chasing to get insurance

Lauren Charlesworth

NICEIC Insurance Services

4 years ago

Thank you for your feedback, I apologise you were not contacted in a timely manner this is certainly not how a customer should be dealt with at renewal stage. I will relay this back to the manager so they can invesitgate this matter internally and prevent it from happening again in the future. Should you have any further queries, please do not heistate to get in touch on 0333 015 6629. Kind Regards, Lauren Charlesworth NICEIC and ELECSA Insurance Services

Keith

Feefo-verifisert

4 years ago

Hva Keith sa om NICEIC Insurance Services:

Good service and value for money

Pålitelig kunde

Feefo-verifisert

4 years ago

Good service

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