Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Really great people
Great all round - very happy customer :-)
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Del
LC
Lewis Clayton
Feefo-verifisert
3 years ago
Hva Lewis Clayton sa om Cycler:
Great help
0
Del
JN
Jacek Nowicki
Feefo-verifisert
3 years ago
Hva Jacek Nowicki sa om Cycler:
Everything is clear
Easy service
0
Del
SP
Salman Punnakkottil
Feefo-verifisert
3 years ago
Hva Salman Punnakkottil sa om Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Les mer
Alan
Cycler
2 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
0
Del
PH
Peter Hughes
Feefo-verifisert
3 years ago
Hva Peter Hughes sa om Cycler:
I took out insurance with NextGen last week. The website is easy to use and the online chat service was quick to answer questions
0
Del
WL
Willow Lewis
Feefo-verifisert
3 years ago
Hva Willow Lewis sa om Cycler:
It's very good
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
No problems here
Excellent easy insurance
0
Del
AL
Andrew Lovatt
Feefo-verifisert
3 years ago
Hva Andrew Lovatt sa om Cycler:
Quick cover at the right price
Easy to use website, no nagging to buy extras, everthing explained and the right price compared to other insurer's
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
