Good communication. Answered any query I had re the 241 certificate. User friendly on-line site.
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Del
Pålitelig kunde
10 years ago
We were very impressed with the service we received.
They were excellent in advising us with our trip of a lifetime.
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Del
Pålitelig kunde
10 years ago
cruise arrangements ... perfect
We found the staff very very helpful and they listened to our requests and only provided suitable information
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Del
Pålitelig kunde
10 years ago
Once we had paid they showed a lack of interest and became unhelpful.
We will recommend that people avoid this company and personally not use them again.
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Del
TC
Trusted Customer
Victoria
10 years ago
Hva Trusted Customer sa om My241 Rewards:
Overall, very good.
The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
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Del
TC
Trusted Customer
Melbourne, Australia
10 years ago
Hva Trusted Customer sa om My241 Rewards:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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0
Del
Pålitelig kunde
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
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Del
TC
Trusted Customer
Ballarat
10 years ago
Hva Trusted Customer sa om My241 Rewards:
Happy with service
Delivered in a quick easy fashion and met my expectations
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Del
TC
Trusted Customer
New Zealand
10 years ago
Hva Trusted Customer sa om My241 Rewards:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
