Hi I have ordered the daisy Laura Whitmore plectrum necklace on a Sunday with free next day delivery. However the necklace did not arrive on Monday. On Tuesday I received a text from courier...
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Elise
Mococo
10 years ago
I sincerely apologise about the delay upon you receiving your parcel, I am unsure as to who you spoke to on the phone. As a company Mococo pride ourselves on our online service and customer service so I have contacted your personal email to resolve the issue.
Once again my apologies
Elise
Customer relations
Fast, efficient and I even got a free gift! Now that's what I call "Great Service". Never shopped at mococo before but will definitely recommend and no doubt make further purchases. You've won me...
Elise
Mococo
10 years ago
We love to see our customers pictures of their purchases and hear great feedback.
Its so nice to know we have won over another returning customer and we look forward to you returning!
Thank you for the wonderful feedback and picture!
Elise
Customer relations
Produktanmeldelser
Kjøpsdato: 14/02/2016
0
Del
TC
Trusted Customer
Ruthin
10 years ago
Hva Trusted Customer sa om Mococo:
Nothing appears to be too much trouble when I called Mococo, staff are extremely pleasant and helpful!
Elise
Mococo
10 years ago
Apologies once again upon the error with the free gift.
I am glad we sorted that out quickly and you are pleased with your purchase.
Thank you for your feedback.
Elise
Customer relations
Excellent service - never used Mococo before for Pandora but will definitely do so again. Bracelet ordered was too large so they exchanged for a smaller service. Thank you Elise!
Elise
Mococo
10 years ago
No problem at all, I am we were able to find a bracelet that fitted and you are pleased with the service you received.
Thank you for your time taken to feedback.
:)
Elise
Customer relations
In store, lovely service. online also great service. Well packaged. Quick dispatch. Would recommend to everyone.
Produktanmeldelser
Kjøpsdato: 12/02/2016
0
Del
TC
Trusted Customer
Wrexham
10 years ago
Hva Trusted Customer sa om Mococo:
Cracking
Produktanmeldelser
Kjøpsdato: 09/02/2016
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om Mococo:
Sales service on phone courteous, helpful and impeccable. Product arrived on time, we were kept informed about its progress en route, it was beautifully and safely packed (I'm keeping the purple...
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.