Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Mocka New Zealand-anmeldelser

Pålitelig kunde

3 years ago

Poor customer service. Feel ripped off and staff unable to help. Product looks cheap and flimsy.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We have sent you an email regarding this matter. Please feel free to reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.

Kjøpsdato: 09/10/2022

0

Pålitelig kunde

3 years ago

Great communication. Delivery in 2 working days

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

This review made our day!

Produktanmeldelser

Kjøpsdato: 13/10/2022

0

Pålitelig kunde

3 years ago

Seemless transaction thanks

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

You’re the best, thank you again for sharing such a positive experience. It means the world to us

Produktanmeldelser

Kjøpsdato: 12/10/2022

0

Pålitelig kunde

3 years ago

Opplastede medier

Se alle medier (1)

Florence Side Table - Small - Review

So beautiful! Matches the photo exactly and the style I was going for. Definitely want to purchase similar items.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for taking the time to write about your experience and thank you for shopping with Mocka!

Produktanmeldelser

Kjøpsdato: 12/10/2022

0

CF

Craig Francis

3 years ago

Hva Craig Francis sa om Mocka New Zealand:

Great Product, excellent value. Funky as :)

Easy website, ordering prosses was quick and efficient arrived in a just a few days.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Produktanmeldelser

Kjøpsdato: 08/10/2022

0

SS

Saeed Solaymani

3 years ago

Hva Saeed Solaymani sa om Mocka New Zealand:

The company is very quick and provide excellent customer service. The company knows that how important is customers.

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you, your feedback is very important to us.

Produktanmeldelser

Kjøpsdato: 12/10/2022

0

Pålitelig kunde

3 years ago

Would use again as easy process and happy with product

Very pleased with the prompt service and the product would definitely recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience!

Kjøpsdato: 05/10/2022

0

Pålitelig kunde

3 years ago

Great Value

Quick delivery

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for the 5-stars! Hope to see you again soon!

Produktanmeldelser

Kjøpsdato: 08/10/2022

0

Pålitelig kunde

3 years ago

Terrible. I wrote to advise that both items were off gassing and I got a stock standard response

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thank you for bringing this to our attention. We’re sorry you had a bad experience. I can see our team are awaiting your email reply regarding this matter. Please reach out to us via email or alternatively 0508 466 252 (Monday to Friday)

Produktanmeldelser

Kjøpsdato: 12/10/2022

0

Pålitelig kunde

3 years ago

Love it

Relatively easy and quick to assemble when compared to other flatpacks from other places. No problems from me I'd recommend

Mocka Customer Service NZ

Mocka New Zealand

3 years ago

Thanks for your kind words and we look forward to seeing you again.

Kjøpsdato: 12/10/2022

0

Mocka New Zealand-anmeldelser

Henley Teepee - KhakiFlere anmeldelser av dette produktetVis produktnettstedetBought as a present. It is all there and looks to be of very good quality. Has not been erected yet, nor tested by the grandchildren.

Porto Storage With Shelf - BlackFlere anmeldelser av dette produktetVis produktnettstedetStinks of fish!! Wiped down a few times, still stinks 3 weeks later

Vigo Hallway Stand - WhiteFlere anmeldelser av dette produktetVis produktnettstedetGood quick to assemble thank you

Florence Side Table - SmallFlere anmeldelser av dette produktetVis produktnettstedetNice and easy - painless.

Jesse BuffetFlere anmeldelser av dette produktetVis produktnettstedetPretty much like Ikea furniture, it wasn't too bad to put together instructions were great and all the parts were there, funky bit of furniture and we love it.

Savannah Entertainment Unit - LargeFlere anmeldelser av dette produktetVis produktnettstedetTheir quality are good and their manual are easy to construct.

Savannah Coffee TableFlere anmeldelser av dette produktetVis produktnettstedetThey are also good interns of quality and guideline.

Zara Entertainment UnitFlere anmeldelser av dette produktetVis produktnettstedetExcellent value, easy to put together and looks great

Make-Up TableFlere anmeldelser av dette produktetVis produktnettstedetFurniture is off gassing. I have moved it outside several times.

Watson 8 Cube Storage UnitFlere anmeldelser av dette produktetVis produktnettstedetThe furniture is off gassing. I emailed and got a stock standard answer

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?